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Case Studies > Why a Leading 3PL Embraced a Digital Transportation Process

Why a Leading 3PL Embraced a Digital Transportation Process

Technology Category
  • Functional Applications - Transportation Management Systems (TMS)
  • Application Infrastructure & Middleware - API Integration & Management
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Retail
Applicable Functions
  • Logistics & Transportation
  • Business Operation
Use Cases
  • Fleet Management
  • Supply Chain Visibility
  • Predictive Maintenance
Services
  • System Integration
  • Software Design & Engineering Services
The Challenge
With fragmented organizational insight into transportation documentation, the 3PL found themselves spending a significant amount of time and money handling tedious administrative tasks. On top of the resources wasted on this manual process, it resulted in delayed payments, invoicing inaccuracies, and an extended cash conversion cycle. They realized they needed to move away from this time-consuming and labor-intensive approach.
About The Customer
The customer is a leading third-party logistics (3PL) provider that specializes in managing and optimizing supply chains for their clients. They handle a wide range of logistics services, including transportation, warehousing, and distribution. With a large and diverse client base, the 3PL provider is responsible for ensuring that goods are delivered efficiently and on time. They operate on a global scale, managing complex logistics networks that require precise coordination and real-time visibility. The company is known for its commitment to innovation and leveraging technology to improve operational efficiency and customer satisfaction. By adopting advanced digital solutions, they aim to stay ahead in the competitive logistics industry and provide superior service to their clients.
The Solution
To create a more streamlined approach, the 3PL decided to leverage the project44 full LTL product suite. Because post-shipment documentation was putting a major strain on resources, they got started with p44’s post-shipment solution right away. Digital documents are now pulled into their proprietary TMS directly from their LTL carriers, creating more transparent access and allowing them to more easily guarantee that quoted rates match the final invoice to the penny. With automated invoice retrieval, they save resources, increase team efficiency, and significantly shorten the cash cycle.
Operational Impact
  • Recovered resources for value-added work.
  • Before documents were provided in real-time, it took their team an average of 20 minutes per load to reconcile all the documentation.
  • In the first five months using project44, they received over 700,000 digital documents through their direct API connection.
Quantitative Benefit
  • $4.6m saved leveraging project44’s LTL product suite for 5 months.
  • 230,000+ hours saved during this short period of time.

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