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PTC
Unlocking Physical Digital Convergence
Overview
HQ Location
United States
Year Founded
1985
Company Type
Public
Revenue
$1-10b
Employees
1,001 - 10,000
Website
Stock Ticker
NASDAQ: PTC
Twitter Handle
Company Description
PTC is a global provider of technology platforms and solutions that transform how companies create, operate, and service the "things" in the Internet of Things (IoT). The company's next-generation ThingWorx technology platform gives developers the tools they need to capture, analyze, and capitalize on the vast amounts of data being generated by smart, connected products and systems. The company's field-proven solutions are deployed in more than 26,000 businesses worldwide to generate a product or service advantage. PTC's award-winning CEO, considered an industry thought leader, co-authored the definitive guides to the impact of the IoT on business in the Harvard Business Review.
IoT Solutions
PTC has the combination of IoT solutions, smart, connected support, and customer success services to help your company achieve maximum value at every step of its transformation. ThingWorx loT Platform ThingWorx speeds the creation of high value IoT applications that support manufacturers' strategies, such as Predictive Maintenance and system monitoring, and enhance PTC's existing ALM, PLM, and SLM solution portfolio. Axeda Machine Cloud Axeda provides the most advanced cloud-based service and software for managing connected products and machines and implementing innovative Machine-to-Machine (M2M) and Internet of Things (IoT) applications. Coldlight (Neuron) Coldlight's Neuron Predictive Analytics Platform uses Artificial Intelligence and Machine Learning technology to automatically analyze data, detect patterns, build statistically validated predictive models, and send information to virtually any type of application or technology. Vuforia AR platform PTC’s Vuforia AR platform empowers innovators and developers in the industrial enterprise to build immersive AR experiences that transform the way users create, operate, and service products in the smart, connected world. ThingWorx Studio ThingWorx Studio - an AR offering for the Industrial Enterprise. ThingWorx Studio combines the power of Vuforia with the ThingWorx IoT Platform, offering new ways for the industrial enterprise to create, operate, and service products.
Key Customers
Industrial Products Electronics & High Tech Government, Aerospace & Defense Automotive Retail & Consumer Life Sciences
Subsidiary
IoT Snapshot
PTC is a provider of Industrial IoT platform as a service (paas), application infrastructure and middleware, analytics and modeling, functional applications, networks and connectivity, sensors, and infrastructure as a service (iaas) technologies, and also active in the aerospace, agriculture, automotive, battery, construction and infrastructure, consumer goods, electronics, equipment and machinery, healthcare and hospitals, life sciences, oil and gas, renewable energy, retail, specialty vehicles, telecommunications, transportation, and utilities industries.
Technologies
Analytics & Modeling
Digital Twin / Simulation
Virtual & Augmented Reality Software
Big Data Analytics
Edge Analytics
Machine Learning
Predictive Analytics
Real Time Analytics
Platform as a Service (PaaS)
Application Development Platforms
Connectivity Platforms
Data Management Platforms
Device Management Platforms
Functional Applications
Product Lifecycle Management Systems (PLM)
Manufacturing Execution Systems (MES)
Remote Monitoring & Control Systems
Use Cases
Functional Areas
Industries
Services
Technology Stack
PTC’s Technology Stack maps PTC’s participation in the platform as a service (paas), application infrastructure and middleware, analytics and modeling, functional applications, networks and connectivity, sensors, and infrastructure as a service (iaas) IoT Technology stack.
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Devices Layer
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Edge Layer
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Cloud Layer
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Application Layer
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Supporting Technologies
Technological Capability:
None
Minor
Moderate
Strong
Case Studies.
Case Study
Transformation for IoT Business Model in Connected Industrial Vehicles
CNH Industrial wanted to put IoT-enabled viechles onto the market. Whether monitoring a single machine or integrating an entire fleet, operators are able to track the status, speed, and movement of machines and their performance and also receive alerts on issues that may require service by a qualified technician to improve uptime and overall effectiveness of the vehicle.
Case Study
Reducing Mean Time to Repair by 50 Percent with SmartConnect
Varian has a variety of medical instruments and cancer treatment systems that support today’s leading-edge treatment modalities with Intensity Modulated Radiation Therapy (IMRT) and Image Guided Radiation Therapy (IGRT). These treatment systems are deployed at more than 1,000 hospitals and clinics worldwide. Traditionally, system and equipment problems have required one or more service technicians to diagnose and resolve issues at the hospital site, resulting in higher costs and lost patient treatment time. For a typical treatment device, the loss of one day’s treatment time can result in 35 patients missing their treatments, which is something hospitals and patients cannot afford. Problem resolution can be complicated if incorrect or incomplete information has been provided by the operator, and also in cases where the problem cannot be recreated once the technician is on site. Operators of the Varian Acuity™ imaging system, an integrated simulator and verification tool for testing patient treatment plans, occasionally require expert assistance. Image quality optimization, solving operational problems, and tuning system performance can cost time and money for Varian and their customers.
Case Study
Providing Proactive Support with Intelligent Smart Services
“For us to maintain low costs and high customer satisfaction while providing improved response times, we need a better, faster way to resolve issues beyond dispatching onsite technicians,” explains Mark Hessinger, Executive Director of Worldwide Service at Gerber Scientific. Gerber faces a continuous need to train new personnel as they are brought into the service organization. A change in strategy for service allows Gerber to build a stronger technical support organization and a more efficient process to bring new field service engineers up to speed. “We have a lot of tenured employees in North America and Europe,” observes Hessinger. “In seven years, the loss of man years will accelerate, so we need to retain product knowledge before it becomes a greater issue and impacts our customers.” Hessinger and his team realized that they needed a solution to remotely connect to their products and identify, diagnose, and resolve issues. Ideally this would happen before their customers even become aware of a problem, reducing the dispatch of onsite technicians or improving first-time fix rates when onsite visits are required. By collecting data from their products deployed in production, the company could begin addressing the aging workforce issue by capturing and retaining information. Collecting information on consumables and parts could automate consumable resupply, optimize spare parts inventory, and enable Gerber to provide true preventive maintenance. “We do not have mean time between failure data because we don’t know how many hours our customers are actually using our products,” says Hessinger. “Some customers use our products a few hours a day, while others use them 24/7. Obtaining actual usage data will help us better plan our spare parts and the consumables required for run times.” Other capabilities identified to help build a business case for their initiative included minimizing product downtime, automating software patch distribution, offering value-added services, providing engineering with product usage data, and delivering remote training on product capabilities for distributors and new technicians.
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