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Agency Realizes Perfect Fidelity for Microsoft Teams Quality With NETSCOUT
技术
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - API 集成与管理
适用功能
- 商业运营
用例
- 远程资产管理
- 远程协作
服务
- 系统集成
挑战
该机构面临着多项挑战。首先，虚拟会议对 Microsoft Teams 的依赖性增加，这给 IT 语音和视频监控带来了挑战。网络流量激增促使人们需要增加数据中心可视化和取证数据包存储。该机构还希望在某些网络段中引入 100GB 的速度，并且 IT 运营需要数据源在这些环境中提供处理和数据包收集支持。另一个首要问题是，该机构几乎完成了性能管理工具整合，以在 NETSCOUT 上实现标准化，但仍然有人支持被取代的供应商的解决方案，尤其是在网络架构团队中。
关于客户
客户是一家大型机构，使用集中式信息技术运营 (IT 运营) 资源来部署和管理开展政府业务所需的通信、网络和应用程序，并支持员工在任何地方工作时获得高质量的最终用户体验。多年来，该机构一直依赖 NETSCOUT® nGeniusONE 服务保证和 InfiniStreamNG (ISNG) 智能可视性解决方案。NETSCOUT 最近的投资协助 IT 运营部门开展了多项计划，包括迁移、扩展和整合分支机构运营网络段，以及增强该机构总部的网络容量。
解决方案
该机构聘请 NETSCOUT 来解决其组织发展和技术挑战。他们利用该机构现有的 nGeniusONE 投资来提供所需的 MS Teams 实时监控和故障排除，并适度扩展其 nGeniusONE 和 ISNG 占用空间，以适应增加的 100GB 网络速度和流入数据中心的大量远程网络流量。他们使用已部署的 ISNG 设备来获取 MS Teams 网络流量的专用视图。使用 UCaaS 专用服务仪表板视图，IT 运营部门正在使用 nGeniusONE 主动实时监控远程环境中出现的任何 MS Teams 性能问题。他们引入了几种专用的 ISNG 设备来弥补其远程运营和数据中心环境中的可见性、处理和存储差距。
运营影响
相关案例.
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