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Anorbank's Transformation into Uzbekistan's First Fully Digital Bank with ELMA
技术
- 应用基础设施与中间件 - 数据交换与集成
- 机器人 - 轮式机器人
适用行业
- 金融与保险
- 电信
适用功能
- 采购
- 产品研发
用例
- 人员跟踪与监控
服务
- 系统集成
- 培训
挑战
Anorbank 希望成为乌兹别克斯坦第一家全数字银行，无需客户亲临办事处即可提供服务。他们需要一个 BPM 系统来创建完整的数字流程并与各种 IT 系统集成。
关于客户
Anorbank 是乌兹别克斯坦第一家全数字银行，通过其网站、移动应用程序和 24/7 联络中心提供服务。他们优先考虑数据安全、个性化客户方法以及独特平台的持续开发。他们的团队 70% 是负责平台开发的 IT 员工。
解决方案
Anorbank 选择 ELMA 作为他们的 BPM 系统，是因为其现成的本地化解决方案以及 ELMA 合作伙伴 TUNE Consulting 的声誉。他们与 TUNE Consulting 实施团队一起确定了对银行的启动至关重要的 20 个复杂业务流程并实现了自动化。在大流行期间，实施是远程完成的。
运营影响
数量效益
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