下载PDF
Infobip > 实例探究 > AppZone:通过 SMS 和 USSD 实现 98% 的正常运行时间
Infobip Logo

AppZone: Enhancing Fintech Services with 98% Uptime via SMS and USSD

技术
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 零售
  • 电信
用例
  • 租赁金融自动化
挑战
AppZone 是一家尼日利亚金融科技软件提供商,需要提高其交易 SMS 和 USSD 平台的可靠性并减少支持时间和成本。他们依赖不同的解决方案提供商,但取得的成功程度参差不齐,并希望保证至少 98% 的正常运行时间。
关于客户
AppZone 是一家尼日利亚金融科技软件提供商,为非洲的零售和商业银行提供基于云的软件。他们拥有 18 家商业银行和 450 多家小额信贷银行客户,年交易额和贷款支出分别为 20 亿美元和 3 亿美元。
解决方案
AppZone 决定实施 Infobip 的 USSD 和 SMS 解决方案,这些解决方案简单、快速且可靠。这些解决方案使 AppZone 能够安全高效地接入小额信贷银行,通过 SMS 和 USSD 提供交易服务和账户余额检查,而无需互联网连接。
运营影响
  • The implementation of Infobip’s solutions led to increased customer satisfaction and further positioned AppZone as a leading service provider. The reliable solutions drove brand loyalty, increased sales, and positively impacted the organization’s bottom line. The efficiency of AppZone’s business significantly improved, with less time and resources allocated to support issues and customer queries. This allowed staff to focus on new product development, higher-value conversations, and other core functions. AppZone also indicated that it would continue to use Infobip as a provider to execute its expansion strategy into other African countries.
数量效益
  • Achieved targeted uptime of 98% for the end-users of AppZone’s enterprise customers.
  • The implementation of the solutions took about two weeks.
  • The solutions are used by 18 commercial banks and more than 450 microfinance banks across seven African countries.

相关案例.

联系我们

欢迎与我们交流!

* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 IoT ONE 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 IoT ONE 的任何营销电子邮件。
提交

Thank you for your message!
We will contact you soon.