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Automated Customer Engagement: A Case Study on Fortified Bicycle
技术
- 传感器 - 触觉传感器
- 传感器 - 液位传感器
适用行业
- 城市与自治市
- 电信
用例
- 智慧城市运营
- 智能照明
服务
- 测试与认证
挑战
Fortified Bicycle 希望宣传其防盗自行车,并与通过 Facebook Lead Ads 表示感兴趣的潜在客户进行互动。
关于客户
强化自行车针对的是担心自行车被盗并希望保护其自行车和自行车装备的城市骑自行车者。他们与自行车和 Kickstarter 社区合作,收集反馈并改进他们的产品。
解决方案
Fortified Bicycle 使用 Zapier 几乎在新的 Facebook 潜在客户表达兴趣后立即自动执行发短信的过程。他们还将 Google Sheets 集成到工作流程中,以有效管理和分析潜在客户。此外,他们还使用 Slack、Calendly 和 Burst SMS 来增强客户体验,允许客户安排试乘并接收个性化短信。
运营影响
数量效益
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