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Kissflow > 实例探究 > Kissflow 自动化:简化利马货运城的流程
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Automating Processes for Enhanced Efficiency: A Case Study on Lima Cargo City

技术
  • 分析与建模 - 实时分析
  • 网络与连接 - 5G
适用行业
  • 城市与自治市
  • 运输
适用功能
  • 物流运输
  • 维护
用例
  • 实时定位系统 (RTLS)
  • 智慧城市运营
挑战
利马货运城面临手动流程、信息冗余和沟通差距等挑战。他们努力跟踪和维护客户和供应商信息。
关于客户
利马货运城是拉丁美洲的物流中心,提供租赁企业办公室、联合办公空间、停车场和仓库等服务。他们拥有 11-50 名员工,总部位于秘鲁。
解决方案
利马货运城实施 Kissflow 来自动化和简化其流程。他们使用 Kissflow 来跟踪所有流程并进行实时更新,并与客户和供应商进行沟通。 Kissflow 的灵活性和用户友好的界面使员工可以轻松采用该工具。
运营影响
  • The implementation of Kissflow brought about significant operational improvements for Lima Cargo City. The automation and streamlining of processes eliminated the issues of information redundancy and communication gaps that were previously prevalent. The real-time tracking of processes and communication with customers and suppliers boosted customer satisfaction. The user-friendly interface and mobile compatibility of Kissflow facilitated easy adoption among employees, enhancing their productivity. The company plans to continue configuring new processes in Kissflow as part of its continuous improvement policy, with the aim of meeting stakeholders' expectations and sending real-time information to their database for further analysis.

数量效益
  • Increase in customer satisfaction

  • Achieved end-to-end process traceability

  • Improved information accuracy and timely real-time updates

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