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实例探究 > 瑞士安盛：拥抱科技引领保险业未来

AXA Switzerland: Leveraging Google Cloud to Innovate in the Insurance Industry

技术

网络安全和隐私 - 安全合规
基础设施即服务 (IaaS) - 云计算

适用行业

汽车
金融与保险

适用功能

维护
产品研发

用例

网络安全
基于使用的保险

服务

云规划/设计/实施服务
数据科学服务

挑战

由于客户行为、法规和技术的变化，保险业正在经历快速变化。 AXA Switzerland 的目标是通过利用技术和数据驱动来保持瑞士第一大保险公司的地位。

关于客户

AXA Switzerland 是一家瑞士保险公司，是法国 AXA 集团的子公司。 AXA Switzerland 拥有多元化的产品组合、18.6% 的市场份额和 190 万受保客户，是瑞士领先的保险公司。

解决方案

AXA Switzerland 正在通过采用 BigQuery、Dataflow 和 Cloud Functions 等 Google Cloud 分析解决方案对其基础设施进行现代化改造。这使他们能够获得跨行业的见解、改进内部流程并开发传统保险公司提供之外的新服务。

运营影响

The partnership with Google Cloud and Wabion has enabled AXA Switzerland to modernize its infrastructure and adopt new algorithm technologies. This has helped the company to enhance value for its customers and develop services beyond what traditional insurers offer. The company is now able to make better risk predictions, detect fraud cases in different business areas, and optimize its core business. The use of Google Cloud has also improved the internal processes for AXA Switzerland's customer operations employees, who can now handle tasks more efficiently through automation and AI. This has resulted in faster and more valuable interactions for customers. Furthermore, the company has ensured the protection of its customers' data by leveraging Google Cloud's high data protection and security standards.

数量效益

Reduces query and development times by 20% to 30%
Improves internal processes by automating labor-intensive and time-consuming tasks
Enables data-driven insights to develop new services

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