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Vonage > 实例探究 > Axio Financial 利用 Vonage 解决方案提高销售团队效率

Axio Financial Enhances Sales Efficiency with Vonage's Cloud-Based Services

技术

基础设施即服务 (IaaS) - 云数据库
平台即服务 (PaaS) - 应用开发平台

适用行业

水泥
电信

适用功能

产品研发
销售与市场营销

用例

施工管理
基础设施检查

服务

系统集成

挑战

Axio Financial 需要构建下一代平台来集成关键的战略、应用程序和通信解决方案，以增强用户功能并支持其扩展的业务需求。

关于客户

Axio Financial 是一家美国经纪交易商，专门销售结构性金融产品。自 2010 年以来，他们一直在向 SaaS 和基于云的服务转型方面处于领先地位。

解决方案

Axio Financial 实施了 Vonage Business Communications 统一通信服务和 Vonage Contact Center 的基于云的呼叫中心软件，以创建功能齐全的联络中心解决方案。他们还利用先进的数据分析并将语音交互集成到关键的 Salesforce 工作流程中。

运营影响

The integration of Vonage's solutions into Axio's operations led to significant improvements in salesperson efficiency. The Vonage Contact Center dialer integration with Salesforce allowed Axio’s salespeople to create, filter, and automatically load their own dial lists, based on both the statistics calculated daily in the Axio Financial data infrastructure and on the preferred criteria of the salespeople. This eliminated the manual dialing process and ensured that customized business rules relating to how often people are called for different circumstances were followed. The Vonage intelligent voicemail click-to-drop and then dial-the-next-number feature maximized the efficiency of a salesperson’s time. With the Vonage Business Communications mobile app, an Axio salesperson was able to work from anywhere with integrated communications functionality, enhancing productivity and flexibility.

数量效益

500% year-over-year talk time uplift for 2018
Outbound dialing attempts increased by 30% in the same period

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