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Software AG > 实例探究 > Baker Hughes Drills into Webmethods to Reduce Process Time and Costs
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Baker Hughes Drills into Webmethods to Reduce Process Time and Costs

技术
  • 应用基础设施与中间件 - API 集成与管理
  • 应用基础设施与中间件 - 数据交换与集成
  • 分析与建模 - 过程分析
适用行业
  • 石油和天然气
适用功能
  • 采购
用例
  • 过程控制与优化
  • 预测性维护
服务
  • 系统集成
  • 软件设计与工程服务
挑战
Baker Hughes, a top-tier oilfield service company, wanted to optimize its Procure-to-Pay (P2P) process to improve invoice accuracy, minimize delivery delays, and reduce late payments. The company needed a world-class Business Process Management (BPM) solution to increase process agility, visibility, and control. The company was looking for a solution that could provide real-time metrics and alerts for process abnormalities, reduce invoice errors and payment delinquency rates, and save costs on every invoice.
关于客户
Baker Hughes is a leading oilfield service company that provides the worldwide oil and natural gas industry with products and services for drilling, formation evaluation, completion, and production. The company is based in Houston, Texas, U.S., and operates in more than 90 countries across the Americas, Europe, Africa, Russia Caspian, the Middle East, and the Asia-Pacific region. With more than 34,000 employees, Baker Hughes is known for its collaborative approach to business, listening to its clients to understand their unique challenges and then developing solutions to help them manage expenses, maximize assets, and achieve a good return on investment.
解决方案
Baker Hughes built on its investment in the webMethods integration platform by adding webMethods BPMS to gain new efficient capabilities for process modeling and execution. The company used webMethods Optimize for SAP to create a real-time dashboard to proactively monitor P2P activities, end-to-end, across different systems. By adding Business Activity Monitoring (BAM) with webMethods Optimize for SAP, Baker Hughes gained 'business process instrumentation,' allowing management to measure workflow performance and then improve processes. The company also used webMethods Trading Networks as a single B2B gateway with suppliers and clients.
运营影响
  • P2P process now faster, traceable and paperless
  • Improved process visibility and better supplier relationships
  • Continuous process improvement, thanks to tracking Key Performance Indicators (KPIs)
数量效益
  • Reduced invoicing costs—Baker Hughes saves $5-6 on every bill
  • Reduced invoice errors—in one instance, an erroneous $40 million invoice was identified and corrected to $40,000 in minutes
  • Reduced payment delinquency rates

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