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BarkBox Streamlines Operations with Automated Emails and Notifications
技术
- 应用基础设施与中间件 - 事件驱动型应用
适用行业
- 建筑物
- 教育
适用功能
- 质量保证
用例
- 时间敏感网络
- 虚拟培训
服务
- 培训
挑战
BarkBox 需要自动化工作流程和提醒,以高效工作并处理捐赠请求和办公室内的狗时间。
关于客户
BarkBox 是一家狗粮、玩具和礼品订阅盒公司,还运营 Barkshop.com,并将 10% 的利润捐赠给庇护所和救援机构。
解决方案
BarkBox 的质量保证主管 Miranda Short 使用 Zapier 实现工作流程和提醒的自动化。她设置了一个 Zap,将 Google 表单回复发送给 Zendesk 请求捐款,并创建了 Zap,通过 Google 日历和 Slack 发送办公室遛狗时间提醒和其他通知。她还设置了一个 Zap,当员工提交在家工作请求并安排了培训课程时,它会自动向员工发送电子邮件。
运营影响
数量效益
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