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Zapier > 实例探究 > 自动化工作流程和提醒:BarkBox 如何通过 Zapier 提高效率
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BarkBox Streamlines Operations with Automated Emails and Notifications

技术
  • 应用基础设施与中间件 - 事件驱动型应用
适用行业
  • 建筑物
  • 教育
适用功能
  • 质量保证
用例
  • 时间敏感网络
  • 虚拟培训
服务
  • 培训
挑战
BarkBox 需要自动化工作流程和提醒,以高效工作并处理捐赠请求和办公室内的狗时间。
关于客户
BarkBox 是一家狗粮、玩具和礼品订阅盒公司,还运营 Barkshop.com,并将 10% 的利润捐赠给庇护所和救援机构。
解决方案
BarkBox 的质量保证主管 Miranda Short 使用 Zapier 实现工作流程和提醒的自动化。她设置了一个 Zap,将 Google 表单回复发送给 Zendesk 请求捐款,并创建了 Zap,通过 Google 日历和 Slack 发送办公室遛狗时间提醒和其他通知。她还设置了一个 Zap,当员工提交在家工作请求并安排了培训课程时,它会自动向员工发送电子邮件。
运营影响
  • The use of Zapier has significantly improved BarkBox's operational efficiency. The automation of donation requests has streamlined the approval process, allowing more rescues and shelters to benefit from the affiliate program. The automated notifications for in-office dog time have helped manage potential chaos and maintain a conducive work environment. The automatic emails for remote work requests have ensured that employees are aware of their schedules, reducing potential conflicts with training sessions. Furthermore, the successful implementation of Zapier has led to more BarkBox employees using the tool to automate their workflows, creating more efficient ways forward for the company.

数量效益
  • Significant reduction in the time taken to process donation requests, leading to more shelters and rescues gaining access to the affiliate program.

  • Efficient management of in-office dog time, reducing potential disruptions.

  • Improved handling of remote work requests, ensuring no conflicts with scheduled training sessions.

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