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Boosting Productivity and Reducing Repair Overtime by 90% with Cetaris Software
技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
适用行业
- 建筑物
适用功能
- 设施管理
- 维护
服务
- 培训
挑战
罗宾是一家设施的维护经理，他面临着两大挑战。首先，由于缺乏预先分配的工作，车间的工作流程和生产力受到影响，导致了被动而非主动的环境。复杂的手动流程以及缺乏结构和标准化导致了扳手工时和资产停机时间的增加。其次，零件管理是一个重要问题。在维修过程中，零件等待时间过长加剧了生产力问题。零件的可用性很低，导致进入车间的一半以上设备的维修过程中断。这些挑战对商店的利润和整体生产力产生了负面影响。
关于客户
本案例研究中的客户是 Robin，他是一家设施的维护经理。她负责确保设施的顺利运营，包括管理工作流程、生产力和零件管理。在使用 Cetaris 之前，Robin 一直在繁忙的设施中挣扎，但并不总是富有成效。她正在处理诸如缺乏预先分配的工作、复杂的手动流程、缺乏结构和标准化以及维修过程中零件等待时间长等问题。这些挑战导致了扳手工作时间过长、资产停机以及维修过程中断。
解决方案
为了应对这些挑战，Robin 转向了 Cetaris 维护软件。她首先关注商店的工作流程和生产力。她的目标是减少扳手工作时间，并使用 Cetaris 的“标准维修时间”功能来定义预订时间。这使她能够有效地安排工作并识别多余的维修时间或培训问题。她还使用标准作业模板来确保常见、可重复维修的一致性。为了解决零件等待时间过长的问题，Robin 使用 Cetaris 实现零件流程自动化。这确保了在需要时始终可以获得正确的零件，从而显着减少维修过程的中断。
运营影响
数量效益
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