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Camunda BPM at Deutsche Bahn
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 铁路与地铁
适用功能
- 商业运营
用例
- 过程控制与优化
服务
- 软件设计与工程服务
挑战
德国铁路是全球最大的运输和物流公司之一，它面临着一项挑战，即向联邦铁路局和其他国家当局提供赔偿义务报告的流程繁琐复杂。该流程由人工控制，涉及德国铁路各子公司的员工以及外部顾问。该项目旨在缩短处理时间并建立统一的集团范围的方法，包括赔偿承诺。项目的要求在开发过程中不断演变，因此需要采用敏捷方法。
关于客户
德国铁路是世界上最大的运输和物流公司之一。其最重要的 ICT 解决方案合作伙伴是 DB Systel。DB Systel 拥有 3,400 名员工，负责规划、开发和运营整个德国铁路集团的约 600 个高效 IT 应用程序。作为德国铁路所有自然保护问题的中心联络点，2013 年启动了“专业信息系统保护和补偿”（FINK）。为了满足众多内部和外部利益相关者的需求，DB Systel 咨询了外部专家。
解决方案
DB Systel 与 Ancud IT 和 econauten 合作，实施了 Camunda BPM 以实现该项目。该项目被定性为创新项目，团队选择了敏捷方法。之所以选择 Camunda BPM，是因为它与 BPMN 2.0 一致，可以轻松创建可执行流程模型。Camunda 的许可模式是开源的，也是一个决定性因素。Camunda 在做出艰难决定时为团队提供了支持，为项目的成功做出了重大贡献。
运营影响
数量效益
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