Case Study City of Minot, ND

技术

功能应用 - 车队管理系统 (FMS)

适用行业

城市与自治市

适用功能

维护
物流运输

用例

车队管理
资产健康管理 (AHM)

服务

系统集成
培训

挑战

The City of Minot, North Dakota, had been using a system purchased in the 1980s for all city functions, including vehicle maintenance tracking, purchasing and inventory, and financials. While the system was computerized, many of the team’s necessary processes were paper-based, leading to inefficiencies and the potential for lost or damaged data. The city decided to modernize the system and began looking for a new asset management system to be used by the Public Works Department. The software deployment process coincided with the COVID-19 pandemic, which shifted meetings and training sessions that would typically be done in-person to a virtual platform.

关于客户

The City of Minot, North Dakota, also known as the Magic City, was established in 1886 when the Great Northern Railroad ended its push through the state for the winter months. The city has a rich history and is a vibrant and resilient community that is constantly improving opportunities while preserving its heritage. The city's Vehicle Maintenance team, led by Vehicle Maintenance Superintendent Brian Horinka, supports the city. The team, consisting of four mechanics, a welder, a light mechanic, a foreman, and two parts storeroom staff members, manages and maintains about 775 different pieces of equipment for the City of Minot. They take care of anything with an engine or wheels with the exception of the fire department.

解决方案

In 2020, the team at Minot chose to implement AssetWorks FleetFocus fleet management system to modernize operations and improve efficiencies. The software deployment process began with the Minot team preparing the data within their existing system to be uploaded into the FleetFocus system. The IT Department at the City of Minot was able to extract and reconfigure the data necessary for the software deployment. As the data was being added to the system, the Minot team decided to go live with FleetFocus before all interfaces were officially complete. This allowed them to work in the AssetWorks system for about two months before all interfaces went live, which helped them understand more of what they needed to extract and the data they have to tie into their financial programs.

运营影响

The Minot team's day-to-day operations have changed for the better since going live with FleetFocus. The processes that used to take many paper forms and manual data entry can now be done digitally in the system, with information being updated in real-time.
Periodic maintenance functions have also improved with the FleetFocus system. In the old system, the periodic maintenance was not tracked correctly, resulting in the foreman having to spend four to five hours each Monday going through the list of maintenance requirements due to inaccuracies.
The FleetFocus system will be a huge asset in improving their preventive maintenance programs. After inputting their fleet data into the system, they were able to identify pieces of equipment with lower utilization.

数量效益

The streamlined processes within FleetFocus save the mechanics a lot of time.
The foreman no longer has to spend four to five hours each Monday going through the list of maintenance requirements due to inaccuracies.