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Benchmark Gensuite > 实例探究 > Contractor Management Implementing Behaviour-Based Safety to Identify Workplace Safety Risks
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Contractor Management Implementing Behaviour-Based Safety to Identify Workplace Safety Risks

技术
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 食品与饮料
  • 零售
适用功能
  • 人力资源
用例
  • 占用率监控
  • 人员跟踪与监控
服务
  • 云规划/设计/实施服务
挑战
The company needed a system to track all employee safety and at-risk behaviors at retail and wholesale locations. They wanted to analyze Key Performance Indicators (KPIs) for trend analyses and multi-dimensional charting. The goal was to enhance the overall safety culture and drive safety improvements across site programs. They required a centralized system to enable behavior-based safety observations across retail and distribution locations. The system needed to record employee observations at respective site, department or equipment-specific levels, maintain real-time visibility to safety observations across multiple locations, and leverage Mobile technology to record observations.
关于客户
The customer is a U.S.-based food retail and distribution company servicing over 300 locations. They have an annual revenue of 16 billion USD and employ 70,000 people. The company operates over 2+ million square feet of grocery and non-food warehousing. They were looking for a solution to track all employee safety and at-risk behaviors at their retail and wholesale locations. They wanted to analyze Key Performance Indicators (KPIs) for trend analyses and multi-dimensional charting. Their goal was to enhance their overall safety culture and drive safety improvements across their site programs.
解决方案
The company implemented Benchmark’s Safety Observations application. This application provides a single platform to house safety observation forms and checklists. It has the ability to customize risk categories and associated behaviors specific to each site. The application data mines safety observations to identify risks and drive safety improvements. It helps to identify the top 5 at-risk behaviors. The application is mobile capable, allowing to record safety observations on-location and offline. The solution integrates behavior-based safety into the safety management system to achieve key performance indicators (KPIs). It provides Mobile interfaces for observers to quickly record Safety Observations offline and in the field. The solution helps to identify safety risks and program improvement.
运营影响
  • Recorded 5,500 safety observations in one year using cloud-based observation forms and checklists
  • Significantly improved employee engagement at both retail and warehouse locations
  • Integrated behavior-based safety into safety management system to achieve key performance indicators (KPIs)
数量效益
  • Met 100% of yearly set safety observation target

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