COSLA Excellence Awards 2011

• 分析与建模 - 预测分析
• 功能应用 - 车队管理系统 (FMS)

• 城市与自治市
• 回收与废物管理

• 设施管理
• 物流运输

• 车队管理

• 系统集成
• 培训

Sustainable waste management was a key priority within Renfrewshire due to the environmental impact of landfill disposal and vehicle emissions. Despite improvements in recycling rates, significant changes were needed to meet Renfrewshire’s SOA commitments and national Zero Waste Targets. A revised methodology for residual waste and recycling collection was devised to allow co-mingled collection of more recyclate material and reduce capacity to collect residual waste by moving from weekly to fortnightly kerbside collections. Council approval was given in January 2009, with significant support from Elected Members and the public. A project board was established, and a systematic project plan was devised using the Council’s Project Management Framework to manage the interdependencies of the four key workstreams: service rerouting, procurement, communications, and HR.

Renfrewshire Council is a local government authority in Scotland responsible for providing a range of public services to the residents of Renfrewshire. The council is committed to sustainable waste management and has been working towards increasing recycling rates to meet both local and national targets. With a population of over 170,000, Renfrewshire Council serves a diverse community and aims to implement innovative solutions to improve public services. The council has a strong focus on environmental sustainability and has been actively involved in various initiatives to reduce its carbon footprint and promote recycling. The council's waste management services are crucial in achieving these goals, and they have been continuously working to optimize their operations to provide efficient and effective services to the residents.

The service rerouting project aimed to support the introduction of co-mingled recycling and residual waste collection services to over 80,000 households across Renfrewshire. The project involved the development of a dynamic technology-based routing system using RouteSmart software, which streamlined collection routes and minimized the environmental impact by reducing mileage, fuel consumption, and the service’s carbon footprint. The project team, comprising cross-service representatives and partners, utilized the Council’s Project Management Framework to develop a project plan that ensured effective coordination and management of deliverables, work streams, and timescales. Key tasks included purchasing RouteSmart software, training Council staff, conducting a GPS tracking survey of existing routes, and creating a north and south partition for collections. The dynamic re-routing software developed more efficient routes using existing Council geographical information and local employee knowledge, significantly reducing mileage, fuel consumption, and carbon footprint. The project also included a comprehensive communications plan to minimize disruption to residents and ensure that collections took place in a single area on a single day.

• The project achieved significant outcomes in the first six months, including a reduction in the number of fleet vehicles and enhanced kerbside recycling services for customers.
• The dynamic re-routing software allowed for more efficient use of resources, significantly reducing mileage, fuel consumption, and the service’s carbon footprint.
• The project received a positive response from the local community, particularly in relation to the communication campaign and ease of use of the new scheme.

• Recycling rates improved to 37.43% in 2009/10 and 48.5% in quarter one of 2010/11.
• Financial savings of £355,000 per annum were realized.
• The project aimed to achieve a recycling rate of 40% in 2010 and beyond.