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Data-Driven Hybrid Work Model: A Case Study of a Canadian Public Agency
技术
- 无人机 - 垂直起降/垂直起降混合无人机
- 基础设施即服务 (IaaS) - 混合云
适用行业
- 建筑物
- 医疗保健和医院
适用功能
- 采购
- 产品研发
用例
- 现场人员安全管理
- 人员跟踪与监控
服务
- 培训
挑战
致力于促进工人健康和安全的加拿大公共机构在 COVID-19 大流行期间面临着重大挑战。由于 3,500 名员工分布在 15 个办事处,该机构必须快速过渡到远程工作,然后管理员工安全返回办公室。该机构需要一种有效的机制来处理返回办公室的请求,并跟踪哪些员工在现场、他们在哪里以及为什么他们的工作需要他们在现场。此外,该机构的目标是长期创建数据驱动的混合工作模式,这需要更好地了解员工的工作模式。商业现成 (OTS) 软件需要该机构的安全、法律和采购团队进行长时间的审查,而内部定制开发可能是一个漫长且昂贵的过程。
关于客户
本案例研究中的客户是一家致力于促进工人健康和安全的加拿大公共机构。该机构拥有 3,500 名员工,分布在 15 个办事处。在 COVID-19 大流行期间,该机构必须迅速将员工转变为远程工作,然后管理他们安全返回办公室。该机构还有兴趣创建一个长期的数据驱动的混合工作模式,这需要更好地了解员工的工作模式和有效的机制来处理返回办公室的请求。
解决方案
该机构利用他们已经拥有并使用的 K2 软件来创建智能表单和工作流程解决方案。该解决方案包括返回办公室表格、确认 COVID-19 要求,并确定员工进入办公室的时间、地点和原因。该解决方案的开发不需要开发团队,为该机构节省了 75% 的人员成本。该解决方案与该机构已使用的数据平台(用于数据存储和管理的 Microsoft SQL Server)进行互操作,连接到 Power BI 仪表板以进行洞察、分析和报告。业务分析师在一个月内通过两次快速冲刺创建了一个最低可行产品。动态表单根据员工的回答定制问题和字段,然后员工提交的内容会经过一个工作流程,批准通过健康检查的员工,并通知人员和文化团队进一步筛选未通过检查的员工。
运营影响
数量效益
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