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Iris > 实例探究 > 非凡:波萨达斯 La Colección 豪华度假村的预订量恢复增长
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Digital Performance Marketing Boosts Luxury Resort Bookings Amid Pandemic

技术
  • 传感器 - 温度传感器
适用功能
  • 销售与市场营销
用例
  • 行为与情绪追踪
  • 牲畜监测
挑战
本案例研究中的挑战/情况是新冠肺炎 (COVID-19) 大流行,该流行病摧毁了旅游业,导致波萨达斯旗下 La Colección 豪华度假村品牌的预订量大幅下降。
关于客户
本案例研究中的客户是 Posadas,一家拥有 La Colección 豪华度假村品牌的公司。由于 COVID-19 大流行,他们的预订量大幅下降。
解决方案
Iris 团队实施的解决方案是一种数据驱动策略,将高意向市场与历史高倾向 O&D 配对相结合,推出综合数字营销活动。该活动采用了多层地理定位方法,利用第一方和第三方旅行行为和意图数据。该消息通过全渠道“以度假村为中心”的格式传递,旨在提升度假村的高档生活方式。
运营影响
  • The innovative Mextraordinary campaign outperformed expectations, demonstrating the effectiveness of a data-driven, multi-tiered geotargeting approach in a challenging market environment. The campaign's success was attributed to its ability to attract high-intent audiences and stimulate bookings, despite the downturn in the travel industry. The campaign also helped to build brand awareness and credibility for La Colección, cultivating a relationship with potential customers through sequential messaging. The COO of Posadas, Enrique Calderón, praised the Iris team's proactive approach and ability to adapt to the ever-changing travel environment.
数量效益
  • Web-based bookings increased 15% over the prior year
  • This increase occurred when overall bookings to these destinations had dropped to 50% of prior volumes due to COVID-19

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