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Eastridge Workforce Solutions: Ensuring Uninterrupted Workforce Management Services
技术
- 基础设施即服务 (IaaS) - 备份与恢复
- 基础设施即服务 (IaaS) - 云计算
适用功能
- 人力资源
- 维护
用例
- 人员跟踪与监控
- 时间敏感网络
服务
- 系统集成
挑战
Eastridge Workforce Solutions 为北美的 1,300 多家客户提供劳动力管理服务和技术。它的时间和考勤系统一年 365 天、每天 24 小时处理数千人的交易。作为客户的员工通过系统签入和签出，它会验证谁被允许在那里以及谁应该在那里。它还记录员工生成准确工资单的时间。
用 Eastridge 的 CIO Brad Taylor 的话来说，“如果系统在几分钟内不可用，那将是灾难性的。”显然，Eastridge 需要一个高可用性/灾难恢复 (HA/DR) 解决方案，以保证其考勤系统以及与之相关的数据始终可用，无论发生什么情况。公司不能因为灾难或所有系统必须不时进行的正常定期维护而暂停。
然而，HA/DR 并不是 Eastridge 的核心竞争力或竞争优势。强大的、创新的劳动力解决方案是。因此，公司需要一种方法来利用最重要的 HA/DR 技能和经验，而不会分散其 IT 团队在推进公司业务目标的工作上的注意力。
解决方案
Eastridge 利用最有经验的 Assure MIMIX HA 专家，通过使用 Precisely Managed Services 来监控、管理和维护 Eastridge 的 HA/DR 解决方案，不会给公司的 IT 员工带来任何负担。
Managed Services 全天候监控 Assure MIMIX 复制过程，以确保它们始终正确且高效地运行。如果出现问题，Precisely 专家通常可以远程快速解决。
使用 Assure MIMIX HA 和 Precisely Managed Services 的主要优势在于，这种组合可以彻底防止停机——包括在计划维护期间。例如，当需要在 Eastridge 的服务器上升级 IBM i 时，Managed Services 会承担所有工作。
在启动升级之前，托管服务会执行“角色交换”，将生产角色分配给通常是备份服务器的角色。完成升级后，服务器角色将交换回其正常状态。
运营影响
数量效益
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