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实例探究 > Efficiency & Accuracy Look Good on Cargo Crew

Efficiency & Accuracy Look Good on Cargo Crew

技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 仓库管理系统 (WMS)
适用行业
  • 消费品
  • 零售
适用功能
  • 商业运营
  • 仓库和库存管理
用例
  • 库存管理
  • 过程控制与优化
  • 仓库自动化
服务
  • 系统集成
  • 培训
挑战
Cargo Crew needed an ERP platform that could scale with their growing business and accommodate the almost limitless color, size, and style combinations they offer. They required a system that could help them pick and ship quickly and accurately to maintain their high standards of customer service. The challenge was to find a solution that could integrate seamlessly with their existing operations and support their future growth plans.
关于客户
Since 2002, Cargo Crew has been supplying quality garments and aprons from their Melbourne warehouse to more than 25,000 customers in over 80 countries around the world. Servicing the hospitality, retail, corporate, and hotel industries, this SEDEX and BSCI accredited organization sources products from suppliers that meet international quality standards for labor ethics and sustainability. As a family-led business, Cargo Crew prides itself on building lasting relationships and treating its clients like family.
解决方案
Cargo Crew implemented NetSuite as their ERP platform, which was recommended by their NetSuite Partner, Annexa. They also integrated RF-SMART for inventory management, which is built into NetSuite. The implementation process involved internal team buy-in, with Paul Rodgers acting as a super-user and training other team members. Each department had a project champion to ensure alignment and readiness for the go-live. The use of RF-SMART's simple user interface and real-time stock movements eliminated manual entry and capture errors, significantly improving efficiency and accuracy.
运营影响
  • Cargo Crew has seen an increase in efficiency and accuracy since implementing RF-SMART and NetSuite.
  • The use of barcode scanners has made onboarding new warehouse team members quick and easy.
  • Seasonal workers can pick up the scanners almost immediately and use the system effectively.
数量效益
  • Cargo Crew services more than 25,000 customers in over 80 countries.
  • Their warehouse holds more than 7,900 active SKUs.
  • The warehouse team of 12 members picks, folds, and packs between 150 to 300 orders a day, or 1500-3000 items per day.

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