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Pipefy > 实例探究 > 通过啤酒或咖啡和低代码为业务领域赋能
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Empowering Remote Work with Low-Code Solutions: A Case Study on BeerOrCoffee

技术
  • 应用基础设施与中间件 - 数据交换与集成
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 城市与自治市
适用功能
  • 质量保证
用例
  • 实验自动化
  • 时间敏感网络
服务
  • 系统集成
  • 培训
挑战
由于是 100% 远程组织,BeerOrCoffee 在管理流程和信息流方面面临挑战。他们缺乏管理流程的集中工具,并且难以标准化内部流程。由于使用不同的云服务,数据存储也是一个挑战。
关于客户
BeerOrCoffee 是一个为公司提供混合工作空间解决方案的平台。他们在巴西 170 多个城市拥有 1,100 多个空间,被认为是拉丁美洲最大的联合办公平台。他们拥有 100% 远程员工,在不同时区工作。
解决方案
BeerOrCoffee 实施了 Pipefy(一个低代码平台)来集中和标准化流程。每个部门都被赋予定制自己的工作流程的自主权,同时确保数据管理和可见性。与现有应用程序的集成是使用 Pipefy 的开放 API、Zapier 和 Workato 完成的。
运营影响
  • The implementation of Pipefy brought significant operational benefits to BeerOrCoffee. The centralization and standardization of processes on a low-code platform allowed the company to focus on efficiency gains. They identified process automation possibilities in steps that were often repeated and done manually. The Customer Relationship Management (CRM) process, one of the most complex and important processes in the company, gained the most efficiency. Automation rules added to this workflow enabled teams to automatically communicate with internal and external clients using emails and notifications. The company's startup mindset of testing, changing, and improving remained intact, with 5 of the 8 departments already using Pipefy and plans to extend its use to the entire company. The flexibility of Pipefy's low-code interface empowered each company manager to test and improve their processes without necessarily reaching out to IT & Integrations for each modification.

数量效益
  • By the end of 2021, 5 departments were using Pipefy to manage over 60 different processes.

  • Through the use of automation rules in Pipefy, BeerOrCoffee’s team saved over 560 monthly work hours, equivalent to two full-time employees.

  • By the beginning of 2022, BeerOrCoffee had grown to over 100 employees.

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