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Government Agency Assures Performance Quality During Cloud Migration
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 混合云
- 基础设施即服务 (IaaS) - 私有云
适用行业
- 城市与自治市
适用功能
- 物流运输
- 维护
用例
- 楼宇自动化与控制
- 车队管理
- 预测性维护
服务
- 云规划/设计/实施服务
- 系统集成
挑战
该地区政府机构正在进行重大的数字化转型，以确保公民和员工能够无缝地以数字方式执行政府服务。这包括将应用程序从私有数据中心迁移到 Microsoft Azure 和 Amazon Web Service，将所有机构之间的核心传输网络重新设计为软件定义的广域网 (SD-WAN)，以及升级所有办公室的互联网接入。基础设施运营团队知道，这些数字化增强意味着更大的复杂性、更多的供应商，以及更大的性能问题出现的机会。他们以前的网络和应用程序性能管理工具已经过时，缺乏支持新计划的能力。他们还计划采用托管服务方法来开展网络和应用程序性能项目，以便员工专注于战略项目。
关于客户
客户是一家地区政府机构，为所有地区政府局、部门和分部提供集中信息技术 (IT) 服务。他们管理用于向居民和地区访客提供服务的网络、应用程序、统一通信平台、广域网 (WAN) 连接、云服务和软件即服务 (SaaS) 提供商。IT 团队管理着一个复杂的企业环境，支持数十个局和机构部门、大约一千万公民、众多数据中心和远程位置、数百个知名和定制应用程序以及各种托管、基于 Web 和 SaaS 的应用程序。该机构了解绩效管理的价值，并知道确保其政府服务和应用程序的质量至关重要。
解决方案
该机构选择 NETSCOUT 来支持其新计划。NETSCOUT 提供了来自单一供应商的全面、集成、统一的解决方案，可满足项目的关键要求。这包括同时对数据包和基于 NetFlow 的数据进行单一管理平台分析、在多个基础设施平台中进行监控、全面的应用程序监控功能、性能管理和数据包代理技术以及 24 x 7 x 365 托管服务支持。该机构实施了他们新收购的 NETSCOUT 技术，以获得整个数字基础设施的关键可视性。这包括部署 nGeniusONE 服务保证解决方案、nGenius for Flows 和 nGeniusONE 备用服务器，以实现始终可用的网络和应用程序性能管理。NETSCOUT 创新的可视性即服务 (VaaS) 托管服务支持有助于部署解决方案、配置受监控的应用程序、建立警报阈值和故障排除仪表板以及创建高管级报告。
运营影响
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