下载PDF
HighJump's Customized Integrations for Enhanced Data Management and Campaign Tracking
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 设备与机械
适用功能
- 物流运输
用例
- 大规模定制
- 供应链可见性(SCV)
服务
- 系统集成
挑战
HighJump 是一家专注于供应链管理解决方案的全球软件公司，在管理和同步 NetSuite CRM 和 Hubspot 应用程序之间的数据方面面临着挑战。他们从网络表单和电子邮件活动等各种来源收集联系信息，这些信息根据收集位置流入这些应用程序。活动是在 Hubspot 中创建的，但响应是在 NetSuite 中映射的。这就需要 NetSuite CRM 和 HubSpot 之间的双向集成，以统一联系信息和活动更新。最初，数据同步是手动完成的，既费时又低效。由于支持不足且缺乏对集成的控制，使用较小供应商的集成工具来实现流程自动化的尝试被证明并不令人满意。
关于客户
HighJump 是一家专门提供供应链管理解决方案的全球软件公司。他们的服务迎合 3PL、仓库和物流生态系统。 HighJump 在全球拥有 10,000 多个客户，其中包括许多企业级客户，是供应链管理软件市场的领导者。他们的创新产品帮助他们在行业中占据一席之地。 HighJump 使用 NetSuite CRM 和 Hubspot 来跟踪他们的联系人和潜在客户，并管理他们的营销活动。他们的总部位于美国科罗拉多州约翰斯敦。
解决方案
为了应对这些挑战，HighJump 选择了 Celigo，因为其广受好评的支持团队及其对用户集成所有权的重视。 HighJump 团队在 Celigo 技术团队的支持下自行构建了 Hubspot-NetSuite CRM 集成。他们发现基于 Integrator.io 构建的集成可以根据他们的需求进行调整。最初，数据流抛出了很多异常，这些异常实际上是 Hubspot 和 NetSuite 之间的数据异常，例如重复记录。为了改善用户体验，这些怪癖被分为不同的类别。在 Celigo 的技术支持下，HighJump 的团队能够重新设计流程以满足这些需求，从而将错误减少了 90%。 HighJump 目前正致力于扩展 Integrator.io 的使用，将 Salesforce 与其其他系统集成。
运营影响
数量效益
相关案例.
Case Study
Smart Water Filtration Systems
Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements.But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required.
Case Study
IoT enabled Fleet Management with MindSphere
In view of growing competition, Gämmerler had a strong need to remain competitive via process optimization, reliability and gentle handling of printed products, even at highest press speeds. In addition, a digitalization initiative also included developing a key differentiation via data-driven services offers.
Case Study
Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
Case Study
Premium Appliance Producer Innovates with Internet of Everything
Sub-Zero faced the largest product launch in the company’s history:It wanted to launch 60 new products as scheduled while simultaneously opening a new “greenfield” production facility, yet still adhering to stringent quality requirements and manage issues from new supply-chain partners. A the same time, it wanted to increase staff productivity time and collaboration while reducing travel and costs.
Case Study
Integration of PLC with IoT for Bosch Rexroth
The application arises from the need to monitor and anticipate the problems of one or more machines managed by a PLC. These problems, often resulting from the accumulation over time of small discrepancies, require, when they occur, ex post technical operations maintenance.
Case Study
Robot Saves Money and Time for US Custom Molding Company
Injection Technology (Itech) is a custom molder for a variety of clients that require precision plastic parts for such products as electric meter covers, dental appliance cases and spools. With 95 employees operating 23 molding machines in a 30,000 square foot plant, Itech wanted to reduce man hours and increase efficiency.
