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Hillsdale College's Successful Transition to GraceSoft's IoT Solutions
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 混合云
适用行业
- 建筑物
适用功能
- 质量保证
用例
- 库存管理
- 时间敏感网络
服务
- 云规划/设计/实施服务
- 系统集成
挑战
希尔斯代尔学院 (Hillsdale College) 拥有 36 间客房的酒店、拥有 9 间会议室的陶氏中心 (Dow Center)，以及位于密歇根州北部的另一家名为 Rockwell Lake Lodge 的酒店，它们之前的酒店软件正面临着挑战。该软件不方便用户使用，并且需要长时间等待客户服务，导致效率低下和不满意。该学院需要一种易于使用、高效且提供快速客户服务的解决方案。他们还需要一个能够无缝管理其多个酒店和会议室的系统，并与 Booking.com 和 Expedia 等在线预订平台集成，无需额外付费。
关于客户
希尔斯代尔学院 (Hillsdale College) 是一所高等教育机构，拥有一家拥有 36 间客房的酒店、拥有 9 间会议室的陶氏中心 (Dow Center)，以及位于密歇根州北部的另一处名为罗克韦尔湖旅馆 (Rockwell Lake Lodge) 的酒店。该旅馆拥有十间酒店客房和一间餐厅。该学院已经使用 GraceSoft 的解决方案两年多了，并对用户友好的界面、高效的管理和卓越的客户服务表示满意。该学院非常欣赏从一个酒店切换到另一个酒店以监控预订以及与在线预订平台集成而无需额外费用的便利性。
解决方案
GraceSoft 在酒店行业拥有 20 多年的经验，为 Hillsdale College 提供了他们的旗舰产品 Easy Innkeeping。该解决方案提供了用户友好的界面和创新功能，彻底改变了学院的物业管理系统。该软件包括销售点系统和会议室系统，学院可以将其用于所有会议室。它还允许学院从一个物业切换到另一个物业来监控预订，提供了便利和效率。此外，GraceSoft 的解决方案还与 booking.com 和 Expedia 等在线预订平台集成，无需额外付费。该公司还提供卓越的客户服务，包括实时聊天功能，可在几秒钟内做出响应并在当天解决问题。
运营影响
数量效益
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