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Imperfect Foods: Revolutionizing At-Home Grocery Delivery with IoT
适用行业
- 食品与饮料
- 运输
适用功能
- 物流运输
用例
- 需求计划与预测
- 最后一英里交付
服务
- 系统集成
挑战
Imperfect Foods 是一家成立于 2015 年的公司，其使命是消除食物浪费并建立更好的食品系统，但随着业务的增长，该公司面临着重大挑战。他们提供不完美但美味的农产品、价格实惠的食品储藏室物品以及新鲜鸡蛋和奶制品，与杂货店价格相比，折扣高达 30%，并送货上门。然而，随着客户群的扩大，管理交付变得越来越复杂。 2017 年，他们决定将物流引入内部，并在新兴的俄勒冈州波特兰市场启动了试点计划。这涉及雇用他们自己的卡车、调度员和司机，所有这些都配备了 Onfleet 的最后一英里交付软件。 COVID-19 大流行导致家庭杂货配送需求激增，使情况变得更加复杂。 Imperfect Foods 必须在短时间内容纳许多新客户，并满足人们对难以找到的商品日益增长的兴趣的需求。
关于客户
Imperfect Foods 服务于多元化的客户群，他们欣赏其产品的质量、便利性和价值。他们的客户是更喜欢上门杂货配送的个人，尤其是在 COVID-19 大流行之后。这些客户看重商品与杂货店价格相比高达 30% 的折扣，以及将这些商品送货上门的便利性。他们还赞赏该公司消除食物浪费并为每个人建立更好的食物系统的使命。此外，他们对酵母和面粉等难以找到的物品表现出越来越大的兴趣。
解决方案
为了管理日益复杂的配送业务并满足不断增长的需求，Imperfect Foods 利用了 Onfleet 的最后一英里配送软件。该软件为他们的卡车、调度员和司机配备了必要的工具，以确保高效、成功的交付。由于 COVID-19 大流行导致家庭杂货配送的需求激增，Imperfect Foods 迎来了许多新客户，并为那些寻求更频繁送货的人提供服务。他们还设法满足了人们对酵母和面粉等难以找到的物品日益增长的兴趣。 Onfleet 的功能确保司机和客户都能安全、成功地交付。在幕后，Imperfect Foods 利用 Onfleet 的效率工具来满足不断增长的需求，同时又不牺牲高质量的客户体验。
运营影响
数量效益
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