下载PDF
Increasing Online Payments with AppFolio: A Case Study on Northwest Commercial Real Estate Investments, LLC
技术
- 网络与连接 - NFC
适用行业
- 金融与保险
- 零售
适用功能
- 采购
用例
- 零售店自动化
- 时间敏感网络
服务
- 培训
挑战
Northwest Commercial Real Estate Investments, LLC 是一家在西雅图房地产市场拥有 70 多年经验的公司,一直在与过时的纸质付款流程作斗争。该公司在普吉特海湾地区拥有并经营零售、商业和混合用途物业以及 1,600 多套公寓住宅,必须从每栋大楼的投递箱手动收取租金支票。每个月的 3 日,他们必须创建一份拖欠报告并追踪未支付租金的租户。这个过程既耗时又低效,通常需要物业经理亲自领取支票,甚至在周末也是如此。然后必须手动扫描支票,与银行核对,并将文件上传到审计跟踪器中进行会计处理。这种劳动密集型过程正在将资源从其他重要任务上转移出来。
关于客户
Northwest Commercial Real Estate Investments, LLC 是西雅图房地产市场的资深参与者,拥有 70 多年的经验。该公司拥有并经营多元化的物业组合,包括零售、商业和综合用途物业,以及普吉特海湾地区 1,600 多套公寓住宅。三年前,他们开始从纸质系统过渡到数字物业管理解决方案,以简化运营并提高效率。该公司致力于利用技术来增强服务并为租户提供更好的体验。
解决方案
该公司决定使用 AppFolio Property Manager 从纸质系统转向数字驱动的物业管理解决方案。该在线支付处理系统消除了手动收集和处理支票的需要,极大地改进了他们的流程。该系统还简化了发布通知的流程,将所需的培训减少了 50-60%。然而,这一转变并非没有挑战。一些居民对网上交易感到不安,并担心会产生额外费用。为了克服这个问题,该公司取消了租金投递箱,迫使人们开始讨论在线支付。他们向居民宣传在线支付的好处,包括使用工资单,就像支付现金一样。这种方法节省了居民的汇票费用,并将获取和存入汇票的时间减少了一半。该公司还通过电子邮件、面对面交谈和电话与居民进行沟通,甚至主动帮助他们建立在线门户。
运营影响
数量效益
相关案例.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
How Sirqul’s IoT Platform is Crafting Carrefour’s New In-Store Experiences
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.
Case Study
Digital Retail Security Solutions
Sennco wanted to help its retail customers increase sales and profits by developing an innovative alarm system as opposed to conventional connected alarms that are permanently tethered to display products. These traditional security systems were cumbersome and intrusive to the customer shopping experience. Additionally, they provided no useful data or analytics.
Case Study
Real-time In-vehicle Monitoring
The telematic solution provides this vital premium-adjusting information. The solution also helps detect and deter vehicle or trailer theft – as soon as a theft occurs, monitoring personnel can alert the appropriate authorities, providing an exact location.“With more and more insurance companies and major fleet operators interested in monitoring driver behaviour on the grounds of road safety, efficient logistics and costs, the market for this type of device and associated e-business services is growing rapidly within Italy and the rest of Europe,” says Franco.“The insurance companies are especially interested in the pay-per-use and pay-as-you-drive applications while other organisations employ the technology for road user charging.”“One million vehicles in Italy currently carry such devices and forecasts indicate that the European market will increase tenfold by 2014.However, for our technology to work effectively, we needed a highly reliable wireless data network to carry the information between the vehicles and monitoring stations.”
Case Study
Ensures Cold Milk in Your Supermarket
As of 2014, AK-Centralen has over 1,500 Danish supermarkets equipped, and utilizes 16 operators, and is open 24 hours a day, 365 days a year. AK-Centralen needed the ability to monitor the cooling alarms from around the country, 24 hours a day, 365 days a year. Each and every time the door to a milk cooler or a freezer does not close properly, an alarm goes off on a computer screen in a control building in southwestern Odense. This type of alarm will go off approximately 140,000 times per year, equating to roughly 400 alarms in a 24-hour period. Should an alarm go off, then there is only a limited amount of time to act before dairy products or frozen pizza must be disposed of, and this type of waste can quickly start to cost a supermarket a great deal of money.