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Innovative Supply Chain Management: A Case Study of The Home Depot and Convoy
技术
- 功能应用 - 运输管理系统 (TMS)
- 传感器 - 液位传感器
适用行业
- 特种车辆
- 运输
适用功能
- 物流运输
- 产品研发
用例
- 供应链可见性(SCV)
- 交通模拟
挑战
家得宝 (Home Depot) 是一家领先的家居装修零售商，在 COVID-19 大流行期间面临着重大挑战。该公司必须应对仓库和配送设施中可能出现的社交距离问题，并管理异常波动的需求。货物的性质包括电器、木材、灯具和电动工具等体积大、笨重且难以搬运的物品，这使得装卸非常耗时。这可能会延误承运人并推高滞留费用。由于严重依赖拖车，该公司还必须管理院子里额外的实物资产和匹配问题。疫情使这些问题进一步复杂化，需要快速做出反应，以减轻对司机的影响，并实施灵活的卡车装卸策略。
关于客户
家得宝 (Home Depot) 是美国领先的家居装修零售商。 2017年，该公司宣布对其供应链投资12亿美元，目标是三年内在美国新建约150个物流设施。该公司专注于为店内和网上客户提供服务，支持 2020 年第三季度数字销售增长 80%，其中 60% 的订单在商店完成。尽管面临 COVID-19 大流行带来的挑战，家得宝第三季度的美国可比销售额仍同比增长 24.6%。该公司的供应链运营培育了创新文化，鼓励与货运技术初创公司进行实验和合作，致力于可持续发展，并采用与承运商合作的新方式。
解决方案
为了应对这些挑战，家得宝与数字货运网络 Convoy 合作，实施新的运输战略。该策略涉及使用 Convoy 的创新解决方案 Convoy Go，该解决方案为拖车解决方案提供灰色拖车池。这是特别有益的，因为它不需要承运人承诺拖车，这是大多数货运经纪公司和非资产运输提供商的共同要求。该解决方案对于缺乏托运人关系和额外拖车容量的小型承运商特别有用。新战略帮助承运人应对难以处理的货运，并在保持家得宝网络流畅方面发挥了关键作用。此次合作是家得宝对供应链创新更广泛承诺的一部分，其中包括对其供应链基础设施和技术实验文化的 12 亿美元投资。
运营影响
数量效益
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