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Inside Global Boosts Sales with Vonage's IoT Solutions
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 建筑物
- 水泥
适用功能
- 销售与市场营销
用例
- 施工管理
- 时间敏感网络
服务
- 系统集成
挑战
Inside Global 的 60 名座席团队需要提高外拨呼叫的效率，因为他们之前的联络中心技术与 Salesforce 的集成不佳，而且报告质量很差。
关于客户
Inside Global 是一家提供智能客户关系构建系统的公司，该系统利用数据来改善目标定位、客户体验和销售成功。他们拥有超过一百万联系人的全球网络。
解决方案
Inside Global 实施了 Vonage Contact Center for Salesforce，以解决他们的挑战并提高他们的出站呼叫效率。
运营影响
数量效益
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