下载PDF
Insurance Group Eliminates Blind Spots in Network Visibility To Ensure Digital Transformation Success
技术
- 分析与建模 - 实时分析
- 应用基础设施与中间件 - 数据交换与集成
适用功能
- 商业运营
用例
- 远程资产管理
- 远程协作
服务
- 系统集成
挑战
该保险集团正在实施一项为期多年的分阶段战略，以更具成本效益、更易于扩展的主机托管设施取代数据中心。这是为了确保联络中心代理和理赔支持专家能够可靠地访问必要的应用程序，以便为投保人提供高质量的保险服务，并支持 WFH 计划，为员工提供所需的数字资源的可靠连接。然而，随着这些迁移的发生，可见性成为一个非常现实的挑战。他们的 IT 组织很快意识到，他们已经开始失去对网络基础设施和应用程序服务性能的认识。如果将来出现问题，他们可能无法在新领域进行故障排除。
关于客户
该客户是一家评级较高的保险集团，年收入超过 40 亿美元，近两个世纪前就开始建立其客户遗产。他们现在为美国各州的数百万保单持有人和多代家庭提供广泛的服务，包括健康和人寿保险、商业和零售保险、安全和工伤赔偿保险。为了支持其客户和数千名员工，该组织近年来在最先进的数字化转型计划上投入了大量资金，以实现 WFH 灵活性，改善其关键业务服务，并增强云支持能力。
解决方案
该保险集团决定扩展和延伸其现有的 nGenius 企业绩效管理解决方案。第一步是升级 nGeniusONE 解决方案。他们还添加了新的 InfiniStreamNG (ISNG) 设备，能够支持其 40GB 核心，以便在主机托管设施中进行实时流量监控。采用 NETSCOUT Adaptive Service Intelligence® (ASI) 技术的 ISNG 设备提供基于 UC&C 数据包的监控，以便在 nGeniusONE 中分析和查看智能数据。nGeniusONE 解决方案利用 ASI 和智能数据的强大功能帮助 IT 团队快速排除应用程序性能问题。ASI 数据允许 nGeniusONE 通过持续监控所有应用程序流量（语音、视频和数据）来全面了解可能降低应用程序效率的组件的性能。
运营影响
相关案例.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
Premium Appliance Producer Innovates with Internet of Everything
Sub-Zero faced the largest product launch in the company’s history:It wanted to launch 60 new products as scheduled while simultaneously opening a new “greenfield” production facility, yet still adhering to stringent quality requirements and manage issues from new supply-chain partners. A the same time, it wanted to increase staff productivity time and collaboration while reducing travel and costs.
Case Study
Remote Wellhead Monitoring
Each wellhead was equipped with various sensors and meters that needed to be monitored and controlled from a central HMI, often miles away from the assets in the field. Redundant solar and wind generators were installed at each wellhead to support the electrical needs of the pumpstations, temperature meters, cameras, and cellular modules. In addition to asset management and remote control capabilities, data logging for remote surveillance and alarm notifications was a key demand from the customer. Terra Ferma’s solution needed to be power efficient, reliable, and capable of supporting high-bandwidth data-feeds. They needed a multi-link cellular connection to a central server that sustained reliable and redundant monitoring and control of flow meters, temperature sensors, power supply, and event-logging; including video and image files. This open-standard network needed to interface with the existing SCADA and proprietary network management software.
Case Study
Aerospace & Defense Case Study Airbus
For the development of its new wide-body aircraft, Airbus needed to ensure quality and consistency across all internal and external stakeholders. Airbus had many challenges including a very aggressive development schedule and the need to ramp up production quickly to satisfy their delivery commitments. The lack of communication extended design time and introduced errors that drove up costs.
