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MoEngage > 实例探究 > 利用 MoEngage 优化客户互动:JULO Finance 案例研究
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JULO Finance Enhances Customer Engagement Through MoEngage's AI Capabilities

适用行业
  • 金融与保险
用例
  • 租赁金融自动化
  • 时间敏感网络
挑战
JULO Finance 需要在正确的时间通过正确的渠道发送正确的信息,以扩大现有的客户群。
关于客户
JULO Finance 是一家数字借贷公司,旨在为银行服务不足的个人提供金融服务。
解决方案
JULO Finance 与 MoEngage 合作,利用他们的人工智能功能,并根据客户旅程和生命周期阶段优化沟通。
运营影响
  • By leveraging MoEngage's AI capabilities and the 'best time to send' (BTS) feature, JULO Finance was able to optimize its customer engagement strategies. The company could communicate with its customers at the right time through the right channel, enhancing the effectiveness of their communication. The AI-based optimization provided JULO Finance with deeper insights into their customer's behaviors and preferences, enabling them to tailor their communication strategies effectively. This has resulted in improved customer engagement and growth in their customer base.

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