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实例探究 > Kowalski Sausage Company takes control of its routing with Omnitracs Roadnet Anywhere Routing + Dispatch

Kowalski Sausage Company takes control of its routing with Omnitracs Roadnet Anywhere Routing + Dispatch

技术
  • 功能应用 - 车队管理系统 (FMS)
  • 分析与建模 - 预测分析
适用行业
  • 食品与饮料
  • 运输
适用功能
  • 物流运输
  • 商业运营
用例
  • 车队管理
  • 预测性维护
  • 实时定位系统 (RTLS)
服务
  • 系统集成
  • 培训
挑战
Kowalski Sausage Company faced significant challenges with their previous outsourced routing solution. The lack of control and transparency in their routing and dispatch operations led to inefficiencies and communication issues. The company needed a more efficient routing and dispatch solution that provided complete access and visibility. Their raw and prepared foods required refrigeration during transport, making on-time service vital. The company operated a fleet of ten trucks, delivering to about 500 grocery stores, convenience stores, distributors, and warehouse clubs across Michigan and Ohio. They needed a solution that could handle the complexity of their delivery schedules and ensure timely deliveries.
关于客户
Kowalski Sausage Company, founded by Polish immigrants in 1920, is an iconic brand known for its authentic sausage products. The company operates from three production locations and delivers to about 500 grocery stores, convenience stores, distributors, and warehouse clubs across Michigan and Ohio. With a fleet of ten trucks, Kowalski ensures that its raw and prepared foods are transported under refrigeration to maintain quality. The company is committed to continual improvements in efficiency and customer service, leveraging state-of-the-art fleet management strategies to achieve these goals. Kowalski's dedication to quality and tradition has made it a beloved brand in the region.
解决方案
Kowalski Sausage Company implemented Omnitracs Roadnet Anywhere Routing & Dispatching to address their routing and dispatch challenges. This solution provided them with complete control and transparency over their routing operations. The software allowed them to plan daily routes, create the lowest cost routes for each day's deliveries, and monitor actual execution throughout the day. The drag-and-drop interface provided real-time, objective information on stops and route factors such as distance, time, and cost. Additionally, the company started using Mobile Premium, which offered upgraded features like signature capture, picture notes, and auto arrive/depart. These tools enabled Kowalski to proactively address problems, improve driver interaction, and increase employee satisfaction.
运营影响
  • Kowalski Sausage Company experienced significant improvements in their fleet operations after implementing Omnitracs Roadnet Anywhere Routing & Dispatching. The company gained valuable insights that allowed them to make data-driven business decisions about fleet size, delivery size, lease lengths, and other investments. The real-time visibility and control over routing operations led to increased driver accountability and interaction. Managers actively involved drivers in the routing process, which improved employee satisfaction and reduced stress. This, in turn, led to better attitudes at customer locations and increased customer satisfaction. The company also benefited from the upgraded features of Mobile Premium, such as signature capture and auto arrive/depart, which enhanced their overall operational efficiency.
  • The implementation of Roadnet Anywhere Routing & Dispatching transformed Kowalski's fleet operations, providing them with the tools to manage costs, improve performance, and maintain their tradition of quality food and superb customer service. The increased transparency and control over routing operations allowed the company to proactively address issues and make informed decisions, ultimately leading to improved profitability and customer satisfaction.
数量效益
  • 60% reduction in routing costs
  • 3.8% reduction in overtime costs
  • 1.3% improvement in profitability

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