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Lois Moore Moves from Yardi Professional to AppFolio in Less Than a Week
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 远程监控系统
适用功能
- 商业运营
- 设施管理
用例
- 远程资产管理
- 远程控制
服务
- 系统集成
- 培训
挑战
Lois Moore, a property manager in Portland, Oregon, faced a significant challenge when her Yardi Pro system, which she had been using for almost 8 years, began corrupting data. This unexpected issue prevented her from posting and paying commissions and resulted in incorrect owner statements. The timing was particularly problematic as it occurred just before she was scheduled to leave for a few days of rest and relaxation. The data corruption left her in a state of panic, unable to perform essential business functions.
关于客户
Lois Moore is a business owner and property manager who leads a team dedicated to providing efficient and comprehensive property management services in the Portland, Oregon area. Her company, L. Moore Property Management, manages over 200 single-family units. Lois has been in the property management business for several years and had been using Yardi Pro software for almost 8 years before encountering significant issues with the system. Her focus is on delivering high-quality service to property owners, ensuring that their properties are well-managed and that all administrative tasks are handled smoothly.
解决方案
Faced with the critical failure of her Yardi Pro system, Lois Moore decided to switch to AppFolio's online property management software. She made this decision at 5 PM on a Wednesday, and by the time she returned from her vacation on Monday, AppFolio had successfully migrated all her data from Yardi Pro to their platform. The transition was seamless, thanks to the intuitive nature of AppFolio's software and the support provided by their staff. Lois found the new system easy to use and appreciated AppFolio's willingness to listen to customer feedback and make improvements based on user suggestions. Her staff quickly adapted to the new software, allowing her to leave for another trip just three weeks later without any disruption to her business operations.
运营影响
数量效益
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