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Oil And Gas Firm Refine On-Site Processes
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 石油和天然气
适用功能
- 商业运营
- 人力资源
用例
- 过程控制与优化
- 远程资产管理
服务
- 系统集成
- 培训
挑战
客户是英国一家大型炼油厂，拥有约 800 名员工，占地近 1,900 英亩。该工厂的规模和复杂性带来了许多物流挑战，尤其是对于健康与安全、人力资源和财务方面的业务流程。该公司一直在使用 Microsoft SharePoint® 作为解决方案，多年来一直在将非项目文档迁移到存储库中。这揭示了数百个历史流程，特别是健康与安全和人力资源方面的流程，这些流程非常低效。它们几乎总是纸质的，依赖于打印的 Microsoft Word® 文档、电子表格和问卷。通常，它们会在现场面对面的交流中传递，可能涉及数十人。为了改进和简化工作流程，他们开始寻找一种可以补充 SharePoint、数字化纸质表格并为企业带来新效率的业务流程工具。
关于客户
该客户是英国最大的炼油厂之一。它是英国交通和能源基础设施的重要组成部分。该炼油厂拥有约 800 名员工，基地占地近 1,900 英亩。该场地的规模和复杂性带来了许多后勤挑战，尤其是对于围绕健康和安全、人力资源和财务的业务流程而言。该公司已将 Microsoft SharePoint® 确定为解决方案，并且多年来一直将非项目文档迁移到存储库中。这揭示了数百个效率低下的历史流程，尤其是围绕健康和安全和人力资源的流程。
解决方案
该公司选择 FlowForma 流程自动化工具来补充 SharePoint 并数字化纸质表格。他们参加了 FlowForma SureStart 培训计划并很快开始使用。他们发现它使用起来很直观，并对他们能够如此快速地开发工作流程感到印象深刻。该公司将 FlowForma 流程自动化工具嵌入到多个业务部门，人们可以识别可以通过电子工作流程改进的流程。采用速度很快，他们很快就建立了一个由 12 名“超级用户”组成的团队，这些“超级用户”来自不同的业务部门，包括人力资源、运营、维护、财务和采购。在 SharePoint 中设置了一个中央存储库用于表单开发。当流程得到指导小组的批准和签署后，它将被迁移到使用它的部门的 SharePoint 存储库中，在那里，管理和实施流程成为他们的责任。
运营影响
数量效益
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