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Vonage > 实例探究 > OpenRent 通过 Vonage SMS API 增强客户沟通和效率

OpenRent Streamlines Rental Process with Vonage SMS API

技术

网络安全和隐私 - 身份认证管理
平台即服务 (PaaS) - 应用开发平台

适用行业

建筑物
电信

用例

时间敏感网络
语音生物识别

服务

系统集成

挑战

通过消除中间商并允许房东和租户直接联系，使寻找房产的过程变得更容易、更便宜。需要用于通信的可扩展且高效的 SMS API。

关于客户

OpenRent 是一家总部位于伦敦的公司，将整个房产租赁流程带到了网上，允许房东和租户直接联系。自2012年推出以来，它已吸引了160万注册用户，目前每年出租超过10万套房产。

解决方案

OpenRent 使用 Vonage SMS API 和双因素身份验证来实现房东和租户之间快速、直接的 SMS 通信。 SMS 还用于平台管理和双因素身份验证。

运营影响

The implementation of Vonage SMS API has significantly improved OpenRent's operational efficiency. The solution has enabled the company to manage a high volume of SMS interactions, providing a fast and effortless customer experience. The two-way SMS communication has also improved the company's platform management, allowing landlords to manage their listings more efficiently. The two-factor authentication system has added a layer of trust when verifying user accounts, enhancing the security of the platform. The solution has also provided OpenRent with the flexibility to innovate with SMS and other communication APIs, opening up possibilities for new uses of SMS and potential for future growth.

数量效益

25% saving on SMS costs by using Vonage SMS API.
OpenRent is now sending and receiving hundreds of thousands of messages per month.
The company takes an average of 8 days to let a property.

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