下载PDF
实例探究 > Orange County Public Transportation

Orange County Public Transportation

技术
  • 分析与建模 - 实时分析
  • 功能应用 - 车队管理系统 (FMS)
  • 功能应用 - 远程监控系统
适用行业
  • 运输
适用功能
  • 商业运营
  • 物流运输
用例
  • 车队管理
  • 预测性维护
  • 实时定位系统 (RTLS)
服务
  • 软件设计与工程服务
  • 系统集成
  • 培训
挑战
Orange County Public Transportation faced several challenges, including the lack of real-time efficiency information, reliance on guesstimates for data, and the need to increase revenue by optimizing trips and reducing costs. They also aimed to reduce manual data entry and paper usage to enhance operational efficiencies. Additionally, they needed a system capable of managing both on-demand trips and fixed routes, and the ability to use past performance reporting to influence future potential.
关于客户
Orange County Public Transportation is a large-scale public transportation provider in the United States, serving a diverse population with a mix of fixed routes and on-demand services. The organization is committed to improving operational efficiency, customer satisfaction, and overall service quality. With a fleet of 13 buses and an average of 1,326 rides per week, the transportation provider plays a crucial role in the daily commute of many residents. The organization is focused on leveraging technology to enhance its service delivery and operational management.
解决方案
To address these challenges, Orange County Public Transportation implemented Ecolane's scheduling and dispatching software, which features real-time continuous optimization. This software solution includes Ecolane Touch Screen MDT hardware and software, a Pre and Post-Inspection module, and Ecolane Fixed Route software to meet rider needs. Additionally, the Advanced Ecolane Reporting System, along with an Ad-hoc reporting tool, was deployed to provide comprehensive reporting capabilities. A feedback module was also integrated to gather and act on customer feedback. The solution provided a complete web-based, automated scheduling and dispatching system that continuously optimizes schedules based on real-time conditions and driver performance.
运营影响
  • Comprehensive point & click reporting on any metric the system captures.
  • Complete web-based, automated scheduling and dispatching software solution.
  • Fully automated scheduling keeps trips moving based on driver performance to maintain high on-time performance (OTP).
数量效益
  • 94% on-time performance (OTP) after 11 days of using Ecolane, up from 82%.
  • 26% decrease in no-shows.
  • 100+ same-day trips booked for excellent customer service.

相关案例.

联系我们

欢迎与我们交流!

* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 IoT ONE 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 IoT ONE 的任何营销电子邮件。
提交

Thank you for your message!
We will contact you soon.