下载PDF
实例探究 > PetShop.co.uk Finds Data-Driven Efficiency with RF-SMART

PetShop.co.uk Finds Data-Driven Efficiency with RF-SMART

技术
  • 功能应用 - 库存管理系统
  • 功能应用 - 仓库管理系统 (WMS)
  • 平台即服务 (PaaS) - 数据管理平台
适用行业
  • 电子商务
  • 零售
适用功能
  • 仓库和库存管理
  • 商业运营
用例
  • 库存管理
  • 仓库自动化
  • 供应链可见性(SCV)
服务
  • 系统集成
  • 培训
挑战
Wanting to improve their warehouse performance, PetShop.co.uk faced inefficiencies due to manual processes. After moving into a larger warehouse in 2017, it became clear that an inventory management solution was necessary. The company was fulfilling a large volume of orders daily, but manual processes were slowing them down. They were printing picking tickets and distributing them individually to pickers and packers, leading to errors and delays, especially during peak periods. Additionally, the absence of accurate, reliable data was a significant challenge. Stock was often misplaced and re-ordered, resulting in surplus and tying up cash in redundant stock. This inefficiency jeopardized the value of their balance sheet, prompting the need for a better warehouse management solution.
关于客户
PetShop.co.uk is an award-winning eRetailer founded in 2010 by entrepreneur Adam Taylor. The company operates an online business that helps animal lovers across the UK purchase pet supplies with ease. Through its subscription-based delivery service and online store, which stocks over 10,000 products from major brands, PetShop.co.uk offers its customers both choice and convenience. The company has grown significantly since its inception and moved into a larger warehouse in 2017 to accommodate its expanding operations. PetShop.co.uk is dedicated to improving its warehouse performance and customer satisfaction by leveraging advanced technologies.
解决方案
PetShop.co.uk decided to implement NetSuite in 2014, recognizing the importance of investing in the right technologies to compete with eCommerce giants. After moving into a larger warehouse, they identified the need for an inventory management solution and chose RF-SMART due to its full integration within NetSuite's environment. RF-SMART provided real-time, accurate inventory data through its Bin Putaway, Item Lookup, and Sales Order Picking functions. This allowed PetShop.co.uk to barcode and store all inventory in defined locations, reducing obsolete stock and freeing up cash flow. The mobile-led processes empowered staff to become more productive and efficient, resulting in faster order fulfillment and fewer errors. The implementation process was smooth, with RF-SMART providing tailored help and advice. The intuitive interface and mobile devices were quickly adopted by staff, enhancing overall performance and customer satisfaction.
运营影响
  • PetShop.co.uk halved the amount of obsolete stock by using RF-SMART's inventory management functions, freeing up cash flow and increasing the value of their balance sheet.
  • The mobile-led processes empowered staff to become more productive and efficient, resulting in faster order fulfillment and fewer errors.
  • Customer satisfaction and retention rates increased due to accurate and timely order fulfillment.
数量效益
  • Halved the amount of obsolete stock.
  • Increased the value of their balance sheet by approximately 20%.

相关案例.

联系我们

欢迎与我们交流!

* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 IoT ONE 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 IoT ONE 的任何营销电子邮件。
提交

Thank you for your message!
We will contact you soon.