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Sault Ste. Marie On Demand
技术
- 功能应用 - 车队管理系统 (FMS)
- 网络与连接 - 蜂窝
适用行业
- 城市与自治市
- 运输
适用功能
- 商业运营
- 物流运输
用例
- 车队管理
- 公共交通管理
- 智慧城市运营
服务
- 软件设计与工程服务
- 系统集成
挑战
The City of Sault Ste. Marie sought to optimize routing efficiency at times of low demand by tapping vehicle resources only when needed. The goal was to reduce operating costs while simultaneously enhancing the customer experience. Historically, Sunday evening ridership has been low, leading to underperforming fixed route services. The city needed a solution that could improve service dependability and maximize fleet efficiency during these low-demand periods.
关于客户
The City of Sault Ste. Marie is a small Canadian city located in Ontario. It has a diverse population that includes university students and other residents who rely on public transportation for their daily commutes. The city is committed to providing efficient and reliable transit services to its residents, even during off-peak hours. With a focus on improving the customer experience and reducing operational costs, the city has been exploring innovative solutions to optimize its public transportation system.
解决方案
Following a competitive procurement process in the spring of 2019, the City of Sault Ste. Marie selected Via to transition their Sunday evening fixed route network of nine buses to an on-demand transit network of eight buses. The service, named Sault Ste. Marie On Demand, launched in September 2019. It operates on Sunday evenings, allowing riders to travel from one existing bus stop or approved 'Virtual Bus Stop' to another as requested through mobile app booking or by calling a dispatcher. Riders pay the regular $2.95 bus fare or use their transit pass. The service uses the city's existing fleet of full-size buses and unionized workforce. Due to its success, the city is now considering expanding the on-demand service to other times.
运营影响
数量效益
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