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Sensing and Productivity Solutions
技术
- 功能应用 - 企业资产管理系统 (EAM)
- 功能应用 - 远程监控系统
适用功能
- 现场服务
- 物流运输
用例
- 车队管理
- 预测性维护
- 资产跟踪
服务
- 硬件设计与工程服务
- 软件设计与工程服务
- 系统集成
挑战
Fastway Couriers faced significant challenges with their mobile computer repair process, which took 2-4 weeks. This delay forced couriers to use paper-based run sheets, leading to lost productivity and errors. The company needed a mobility solution to maximize device uptime, replace faulty devices quickly, and eliminate paper-run sheets. Additionally, they aimed to speed up the delivery process, allowing couriers to earn more money by delivering more parcels. Freeing up IT resources by removing the burden of mobile device management from the internal IT department was also a priority.
关于客户
Fastway Couriers operates across Ireland and Northern Ireland with over 250 courier franchisees. The company provides parcel delivery services and relies heavily on mobile computers for their operations. Each franchisee, like James in Dublin, drives a van to deliver packages to various parts of the country. The revenue for franchisees is based on a per parcel delivery rate, making it crucial for them to ensure smooth and efficient deliveries. The company faced challenges with mobile computer breakdowns, which caused delays and required couriers to resort to paper-based run sheets, leading to lost productivity and errors.
解决方案
Zetes, a company specialized in supply chain, identification, and mobility solutions, proposed a fully managed tool centered around the Honeywell CN51 mobile terminal. This solution included helpdesk support, maintenance, and a swap service that enabled the replacement of faulty mobile computers within a 24-hour window. All drivers, including James, were equipped with the latest generation of mobile terminals, the Honeywell CN51, for parcel pick-up and delivery. The high-performance scanning ability of the CN51 helped couriers save time while loading their vans and delivering packages. The professional imagers of the CN51 provided optimal barcode scanning capabilities, with motion tolerance to eliminate costly delays and user frustration. This solution allowed couriers to deliver more parcels, improve customer satisfaction, and ultimately earn more money.
运营影响
数量效益
相关案例.
Case Study
Remote Monitoring & Predictive Maintenance App for a Solar Energy System
The maintenance & tracking of various modules was an overhead for the customer due to the huge labor costs involved. Being an advanced solar solutions provider, they wanted to ensure early detection of issues and provide the best-in-class customer experience. Hence they wanted to automate the whole process.
Case Study
IoT Applications and Upgrades in Textile Plant
At any given time, the textile company’s manufacturing facility has up to 2,000 textile carts in use. These carts are pushed from room to room, carrying materials or semi-finished products. Previously, a paper with a hand-written description was attached to each cart. This traditional method of processing made product tracking extremely difficult. Additionally, making sure that every cart of materials or semi-finished products went to its correct processing work station was also a problem. Therefore, the company desired an intelligent solution for tracking assets at their factories. They also wanted a solution that would help them collect process data so they could improve their manufacturing efficiency.
Case Study
Goldcorp: Internet of Things Enables the Mine of the Future
Goldcorp is committed to responsible mining practices and maintaining maximum safety for its workers. At the same time, the firm is constantly exploring ways to improve the efficiency of its operations, extend the life of its assets, and control costs. Goldcorp needed technology that can maximize production efficiency by tracking all mining operations, keep employees safe with remote operations and monitoring of hazardous work areas and control production costs through better asset and site management.
Case Study
Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
Case Study
Aircraft Predictive Maintenance and Workflow Optimization
First, aircraft manufacturer have trouble monitoring the health of aircraft systems with health prognostics and deliver predictive maintenance insights. Second, aircraft manufacturer wants a solution that can provide an in-context advisory and align job assignments to match technician experience and expertise.
Case Study
Integral Plant Maintenance
Mercedes-Benz and his partner GAZ chose Siemens to be its maintenance partner at a new engine plant in Yaroslavl, Russia. The new plant offers a capacity to manufacture diesel engines for the Russian market, for locally produced Sprinter Classic. In addition to engines for the local market, the Yaroslavl plant will also produce spare parts. Mercedes-Benz Russia and his partner needed a service partner in order to ensure the operation of these lines in a maintenance partnership arrangement. The challenges included coordinating the entire maintenance management operation, in particular inspections, corrective and predictive maintenance activities, and the optimizing spare parts management. Siemens developed a customized maintenance solution that includes all electronic and mechanical maintenance activities (Integral Plant Maintenance).
