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Sensing and Productivity Solutions
技术
- 功能应用 - 远程监控系统
适用功能
- 现场服务
- 物流运输
用例
- 车队管理
- 预测性维护
- 资产跟踪
服务
- 系统集成
- 硬件设计与工程服务
- 软件设计与工程服务
挑战
Fastway Couriers faced significant challenges with their mobile computer repair process, which took 2-4 weeks. This delay forced couriers to use paper-based run sheets, leading to lost productivity and errors. The company needed a mobility solution to maximize device uptime, replace faulty devices quickly, and eliminate paper-run sheets. Additionally, they aimed to speed up the delivery process, allowing couriers to earn more money by delivering more parcels. Freeing up IT resources by removing the burden of mobile device management from the internal IT department was also a priority.
关于客户
Fastway Couriers operates across Ireland and Northern Ireland with over 250 courier franchisees. The company provides parcel delivery services and relies heavily on mobile computers for their operations. Each franchisee, like James in Dublin, drives a van to deliver packages to various parts of the country. The revenue for franchisees is based on a per parcel delivery rate, making it crucial for them to ensure smooth and efficient deliveries. The company faced challenges with mobile computer breakdowns, which caused delays and required couriers to resort to paper-based run sheets, leading to lost productivity and errors.
解决方案
Zetes, a company specialized in supply chain, identification, and mobility solutions, proposed a fully managed tool centered around the Honeywell CN51 mobile terminal. This solution included helpdesk support, maintenance, and a swap service that enabled the replacement of faulty mobile computers within a 24-hour window. All drivers, including James, were equipped with the latest generation of mobile terminals, the Honeywell CN51, for parcel pick-up and delivery. The high-performance scanning ability of the CN51 helped couriers save time while loading their vans and delivering packages. The professional imagers of the CN51 provided optimal barcode scanning capabilities, with motion tolerance to eliminate costly delays and user frustration. This solution allowed couriers to deliver more parcels, improve customer satisfaction, and ultimately earn more money.
运营影响
数量效益
相关案例.
Case Study
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Case Study
IoT Applications and Upgrades in Textile Plant
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Goldcorp: Internet of Things Enables the Mine of the Future
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Case Study
Predictive Maintenance for Industrial Chillers
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First, aircraft manufacturer have trouble monitoring the health of aircraft systems with health prognostics and deliver predictive maintenance insights. Second, aircraft manufacturer wants a solution that can provide an in-context advisory and align job assignments to match technician experience and expertise.
Case Study
Integral Plant Maintenance
Mercedes-Benz and his partner GAZ chose Siemens to be its maintenance partner at a new engine plant in Yaroslavl, Russia. The new plant offers a capacity to manufacture diesel engines for the Russian market, for locally produced Sprinter Classic. In addition to engines for the local market, the Yaroslavl plant will also produce spare parts. Mercedes-Benz Russia and his partner needed a service partner in order to ensure the operation of these lines in a maintenance partnership arrangement. The challenges included coordinating the entire maintenance management operation, in particular inspections, corrective and predictive maintenance activities, and the optimizing spare parts management. Siemens developed a customized maintenance solution that includes all electronic and mechanical maintenance activities (Integral Plant Maintenance).
