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Shipwire and Logicbroker: A Partnership for Enhanced eCommerce Enablement
技术
- 网络与连接 - 5G
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 消费品
- 零售
适用功能
- 物流运输
- 销售与市场营销
用例
- 零售店自动化
- 盗窃检测
服务
- 系统集成
挑战
Shipwire 是一家提供全方位服务的第三方物流提供商 (3PL),它正在寻求一种解决方案来帮助其客户遵守零售商所需的 EDI 和直运规范。他们希望扩大服务范围,并为客户提供全方位的电子商务支持服务。我们面临的挑战是找到一种方法,在不影响服务质量的情况下,快速有效地将客户与零售和市场渠道联系起来。他们还在寻找一种提供灵活通信协议的解决方案,以确保其客户能够遵守零售渠道要求并最大限度地提高效率。该挑战还包括找到一种方法让客户能够连接到无限的渠道,而无需 IT 部门参与或编写代码。
关于客户
Shipwire 是一家提供全方位服务的第三方物流提供商 (3PL),利用其 API 和全球仓库网络履行直接面向消费者、零售和一件代发渠道的电子商务订单。他们致力于为客户提供最好的服务,并一直在寻找扩大服务范围的方法。他们的客户主要使用 EDI 与 Shipwire 系统集成,需要一种快速连接到无限渠道的方法,而无需 IT 部门参与或编写代码的麻烦。他们还需要遵守零售渠道规定并最大限度地提高效率。
解决方案
Shipwire 与 Logicbroker 合作,该公司提供广泛的集成选项和灵活的通信,包括 API、EDI、XML、CSV 等。这种合作关系使 Shipwire 的客户能够利用 Logicbroker 的 API 优先平台快速连接到无限的渠道。该解决方案还提供了一种稳定、安全的连接,用于在一个环境中接收和履行来自众多零售渠道的订单。此外,Logicbroker 的知识库和 API 接口增强了 Shipwire 的客户服务。供应商现在可以通过访问 Logicbroker 的专用知识库和学习管理系统来轻松满足零售商的要求,以获取安全可靠连接所需的所有文档。此次合作还从技术扩展到业务战略,探索新的机遇并分享对不断发展的电子商务领域的见解。
运营影响
数量效益
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