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实例探究 > Shoreline Metro's Transformation with Ecolane DRT Scheduling and Dispatch Software

Shoreline Metro's Transformation with Ecolane DRT Scheduling and Dispatch Software

技术
  • 分析与建模 - 预测分析
  • 功能应用 - 车队管理系统 (FMS)
  • 功能应用 - 远程监控系统
适用行业
  • 城市与自治市
  • 运输
适用功能
  • 商业运营
  • 物流运输
用例
  • 车队管理
  • 预测性维护
  • 公共交通管理
  • 远程资产管理
服务
  • 软件设计与工程服务
  • 系统集成
  • 培训
挑战
Shoreline Metro's paratransit division, Metro Connection, had been running archaic transit software from RouteMatch that created internal barriers and cumbersome processes. The software made it nearly impossible to update or change these processes due to its lack of flexibility. Metro Connection realized that its existing transit software was hindering its growth and expansion opportunities. At that point, the agency became compelled to seek out an alternative software solution that better scaled and supported its goals.
关于客户
Shoreline Metro is the premier provider of public transportation in the Sheboygan Metro Area. Through the efforts of dedicated and well-trained employees, the agency offers a better alternative to driving by providing safe, reliable and courteous transportation. Their service increases the quality of life for customers while also stimulating economic growth for the community. With their stated promise of offering affordable, dependable transportation, Metro Connection considers themselves more than a transportation option; they are a way of life.
解决方案
Metro Connection engaged Ecolane, looking to implement a software solution that had the capabilities to address and solve the challenges they were facing. After extensive research and evaluation, the agency determined Ecolane’s solution as the most innovative approach to scheduling and dispatch and recognized the company as the best partner for the job. As Metro Connection moved ahead with their implementation, which included Ecolane DRT web-based software, mobile data tablets and comprehensive involvement from Ecolane's professional services staff, they leveraged trainings and go-live assistance to ensure a successful launch.
运营影响
  • Reduced vehicle usage by 25% by optimizing the scheduling process and increasing trip efficiency. Transitioning from creating schedules around employee needs to service needs, Metro Connection was able to reduce the number of drivers on the road at any given time while increasing the driving hours per driver. In addition, the reduction in vehicle usage facilitated a $50,000 reduction in driver salaries as well as a significant reduction in vehicle maintenance costs.
  • Increased hourly ridership by 43%, from 2.08 to 2.98. With a standardized scheduling process and an increase in trip efficiency, Metro Connection has begun to see an increase in ridership trends. Not only has the agency adapted to this increase, but has done so with fewer vehicles on the road.
  • Decreased vehicle revenue hours by 27%. By implementing an intuitive scheduling process and increasing the amount of hours each driver spends on the road, Metro Connection enabled its drivers to increase route efficiency, resulting in a reduction in idling time and total vehicle revenue hours.
数量效益
  • Reduced vehicle usage by 25%
  • Increased hourly ridership by 43%
  • Decreased vehicle revenue hours by 27%

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