Sierra Monitor's Integration of Propel for Enhanced Productivity and Compliance

• 功能应用 - 产品生命周期管理系统 (PLM)
• 平台即服务 (PaaS) - 应用开发平台

• 商业运营
• 产品研发
• 质量保证

• 远程协作
• 供应链可见性(SCV)

• 云规划/设计/实施服务
• 系统集成
• 培训

Like many organizations, Sierra Monitor’s back-end systems consisted of different platforms and various shared folders dispersed across operations, engineering, sales, and marketing. This led to mismanaged information, longer launch cycles, missed opportunities, and unnecessary or lengthy meetings due to miscommunication. Because of their various technologies, employees needed to rely on manual methods of data exchange, including sneakerneting or the sharing of USB drives, to facilitate cross-functional business processes. As the company began to scale, Michael Farr, Sierra Monitor’s Vice President of Operations, realized the arising need to consolidate these disparate systems onto a cloud-based solution that would benefit them as they matured as a company.

Sierra Monitor, an MSA Safety Company based in California, is an industrial manufacturing company that develops systems for facility automation and safety. It manufactures flame and gas detectors as well as gateways for building automation. Sierra Monitor aims to make buildings smarter and more efficient by enabling a building’s mechanical apparatus and instrumentation to monitor and manage lighting, heating, and electrical functions. Because of this technology, Sierra Monitor is at the forefront of IoT (Internet of Things) for its respective industries.

Sierra Monitor chose Propel as their preferred product lifecycle management (PLM) solution to drive greater productivity, efficiency, and visibility across their organization. Because Propel is built on Salesforce, the only product success solution built on the top-rated cloud platform, they were able to leverage their team’s existing knowledge of the tool while also connecting all their customer records and product records into a single system. Sierra Monitor moved its disparate systems, functions, and processes into a single, integrated environment all built on the cloud. 'Because Propel is built on Salesforce, it was a logical approach to move all our information to their platform,' said Farr. With Propel, team members can store and discuss product updates, engineering change orders, supplier updates, and more in a central repository enabling them to more efficiently search, access, and manage their product information. Because of the connectivity that Propel provides, Sierra Monitor no longer has to track down or search for information across multiple platforms. Propel promotes and enables collaboration across stakeholders, departments, suppliers, and third-parties.

• With Propel, Sierra Monitor was able to seamlessly communicate with suppliers remotely during the COVID-19 pandemic, avoiding the need for lengthy email chains.
• The flexibility of the platform allowed Sierra Monitor to customize Propel to ensure their suppliers were well-supported and well-informed.
• Propel’s Training Records feature enabled Sierra Monitor to quickly train employees on critical, time-sensitive updates such as rapidly evolving COVID-19 safety protocols.

• Sierra Monitor was able to communicate updates and changes to suppliers across the world in just a few clicks, significantly reducing communication time.
• The use of Propel eliminated the need for classroom training, allowing suppliers to complete training any time, anywhere, increasing productivity.
• Propel’s integrated platform reduced the time spent on manually distributing and auditing training assignments, improving efficiency.