下载PDF
Smart City Sustains Technology Innovation and Hybrid Workforce Performance With NETSCOUT
技术
- 应用基础设施与中间件 - 数据交换与集成
- 基础设施即服务 (IaaS) - 云计算
- 平台即服务 (PaaS) - 连接平台
适用行业
- 城市与自治市
适用功能
- 商业运营
用例
- 过程控制与优化
- 远程资产管理
- 智慧城市运营
服务
- 云规划/设计/实施服务
- 系统集成
挑战
该市的 IT 团队已成功将 SAP、Salesforce、311 和 Microsoft Office 365 等应用程序迁移到多云、虚拟、软件即服务 (SaaS) 平台。然而，几年前为网络和应用程序监控而部署的供应商工具组合不再提供确保可靠性能所需的可视性。当问题确实发生时，就会出现作战室的情况，同样的可视性缺乏会延长 IT 挫败感，需要花费大量时间来进行故障排除和修复问题。随着该市快速过渡到混合劳动力，端到端环境中关键位置缺乏有意义的可视性的问题变得更加严重，50% 的员工转移到在家办公环境，其余员工继续在地区政府设施中担任关键任务现场职位。IT 团队无法通过虚拟专用网络 (VPN) 可视化和监控用户体验或服务性能，这只会增加他们的作战室实例。
关于客户
这个北美大都会中心被广泛认为是一座技术创新的“智慧城市”。其信息技术 (IT) 团队的投入帮助成功试行和实施了智能停车和环境系统，以及“互联城市”创新，其中包括提供公共交通和游客信息的交互式信息亭。这支经验丰富的 IT 团队长期以来一直致力于采用下一代应用程序、网络和数据解决方案来增强城市的业务运营和服务交付。IT 团队的努力得到了城市致力于与当地合作伙伴和技术领导者建立战略联盟以及不断改善为居民、游客和员工提供的市政和商业服务的支持。
解决方案
IT 领导团队进行了广泛的评估，以确定 NETSCOUT 解决方案方法为该城市提供的独特智能可视性和实时监控差异化因素。部署包括 nGeniusONE 服务保证平台、NETSCOUT 认证的 InfiniStreamNG 软件设备技术、vSTREAM 虚拟设备技术以及 nGeniusPULSE 虚拟服务器设备和虚拟收集器技术，以及 nPoints。借助 NETSCOUT，IT 团队获得了单一窗口视图，有助于以他们设想的方式集中实时监控政府关键应用程序。NETSCOUT 解决方案增强了实时监控所需的可视性，以确保服务交付，同时提供服务仪表板和监视器、服务依赖关系图、报告和扩展取证支持，从而改善了故障排除、缩短了平均修复时间 (MTTR) 周期并限制了作战室实例。
运营影响
数量效益
相关案例.
Case Study
Turning A Stadium Into A Smart Building
Honeywell created what it called the “intelligent system” for the National Stadium in Beijing, China, turning the venue for the opening and closing events at the 2008 Summer Olympics into a “smart building.” Designed by highly controversial artist Ai Weiwei, the “Bird’s Nest” remains one of the most impressive feats of stadium architecture in the world. The 250,000 square meter structure housed more than 100,000 athletes and spectators at a time. To accommodate such capacity, China turned to Honeywell’s EBI Integrated Building Management System to create an integrated “intelligent system” for improved building security, safety and energy efficiency.
.png)
Case Study
Smart Street Light Network (Copenhagen)
Key stakeholders are taking a comprehensive approach to rethinking smart city innovation. City leaders have collaborated through partnerships involving government, research institutions and solution providers. The Copenhagen Solutions Lab is one of the leading organizations at the forefront of this movement. By bringing together manufacturers with municipal buyers, the Copenhagen Solutions Lab has catalyzed the development and deployment of next-generation smart city innovations. Copenhagen is leveraging this unique approach to accelerate the implementation of smart city solutions. One of the primary focus areas is LED street lighting.
Case Study
Buoy Status Monitoring with LoRa
The Netherlands are well-known for their inland waterways, canals, sluices and of course port activities. The Dutch Ministry of Infrastructure indicates that there are thousands of buoys and fixed items in and near water environments that would profit from IoT monitoring. One of the problems with buoys for example, is that they get hit by ships and the anchor cable breaks. Without connectivity, it takes quite some time to find out that something has happened with that buoy. Not to mention the costs of renting a boat to go to the buoy to fix it. Another important issue, is that there is no real-time monitoring of the buoys at this moment. Only by physically visiting the object on the water, one gains insight in its status.
Case Study
China Mobile Smart Parking
Smart Parking, powered by NB-IoT technology, is making it easier for drivers to find free parking spots. Cities can better manage their parking assets and maximize the revenue available to them as a result. Drivers searching for parking create congestion and pollution by circling and hunting for available parking. Smart Parking services are able to significantly ease these problems by guiding a driver directly to a parking space.
Case Study
Barcelona Case Study
Barcelona’s heavy traffic and its associated high levels of pollution were the primary factors that motivated some companies and universities to work on strategies for improving traffic in the city centre. Bitcarrier is one of the technologies involved in the In4Mo Project, whose main objective is to develop the applications that form the core of smart mobility, one of the fundamental pillars of the smart city concept.
