下载PDF
实例探究 > Spotlight: Link Transit

Spotlight: Link Transit

技术
  • 分析与建模 - 预测分析
  • 功能应用 - 车队管理系统 (FMS)
  • 功能应用 - 远程监控系统
适用行业
  • 城市与自治市
  • 运输
适用功能
  • 商业运营
  • 物流运输
用例
  • 车队管理
  • 预测性维护
  • 远程资产管理
服务
  • 软件设计与工程服务
  • 系统集成
挑战
In March 2012, Link Transit released an RFP for Paratransit Scheduling and Automated Software/Hardware. Link Transit was using outdated software and dedicated mobile data terminals in their vehicles. Both were no longer supported by the previous software provider. They did not want to move to the previous provider’s primary product so they decided to look for another solution. This led them to look for a comprehensive solution that would continue to support mobile data communication, provide solid global positioning information, and would allow them to operate feeder service in outlying communities. Link Transit also had the goal of providing better general public service to the less densely populated communities and knew that real-time scheduling would be crucial to meeting this goal.
关于客户
Link Transit provides year-round service for 17 communities in Chelan and Douglas Counties and one seasonal route to Mission Ridge Ski Area. All fixed route buses are fully accessible with wheelchair lifts or ramps. Paratransit service for ADA eligible individuals is provided by LinkPlus with up to 16 paratransit vehicles operating on next-day reservation requests. Link Transit considers everyone that comes aboard their buses to be their guest and strives to assure everyone a dependable, safe, efficient, and courteous ride.
解决方案
The contract was awarded to Ecolane because of its ease of use, better mapping and reporting, same-day dispatching, vehicle tracking, and tablet MDT software. The solution included Ecolane DRT Scheduling and Dispatching Software (hosted by Ecolane), Advanced Ecolane Reporting System along with Ad-hoc reporting tool, Ecolane Self Service Web Booking Portal, and Ecolane Touch Screen MDT software for Android Tablets. The project was completed on budget and on time.
运营影响
  • Ecolane’s DRT Scheduling and Dispatching software provides optimized information to dispatchers that require them to pay attention when an issue comes along. This optimization of information empowered the dispatchers to make critical decisions that would best serve their customers.
  • Link Transit has seen a decrease in the amount of time it takes to process their paperwork on the back end, which in turn has freed up their resources to provide better service.
  • Link Transit receives 2-3 times more compliments per month compared to complaints and attributes that to the capabilities Ecolane provides.
数量效益
  • As of June 2016, Link Transit provides an average of 179 one-way trips per weekday with 16 vehicles, 2.84 RPH, and with OTP of 97%.
  • 18% of Link Transit’s completed trips are same-day requests, and 71% of these same-day requests are picked up within 30 minutes.

相关案例.

联系我们

欢迎与我们交流!

* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 IoT ONE 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 IoT ONE 的任何营销电子邮件。
提交

Thank you for your message!
We will contact you soon.