Streamlining Operations and Improving Invoicing with IoT: A Case Study on Kemco Facilities Services

技术

功能应用 - 计算机化维护管理系统 (CMMS)

适用行业

建筑物
金融与保险

适用功能

设施管理
维护

用例

库存管理

服务

系统集成

挑战

Kemco Facilities Services 是一家位于阿拉巴马州蒙哥马利的设施维护公司，在扩大业务方面面临着挑战。他们使用的是本地 ESC 软件，该软件无法高效地在现场和办公室之间及时发送信息。这导致他们的运营严重滞后。此外，Kemco 的工作订单和会计系统无法无缝同步，因此陷入困境。这导致大量未清应收账款，大多数发票已逾期 45-60 天。该公司迫切需要一种解决方案来简化运营、改进会计和发票流程并帮助他们发展业务。

关于客户

Kemco Facilities Services 是一家成立于 2014 年的设施维护公司。该公司总部位于阿拉巴马州蒙哥马利，为美国东南部的商业建筑提供维护服务。 Kemco 在运营中使用本地 ESC 软件，但由于工单和会计系统效率低下，在扩展业务方面面临挑战。该公司正在寻找一种可以帮助他们发展业务、减少未清应收账款并缩短发票周转时间的系统。

解决方案

Kemco 求助于服务管理软件 FieldEdge 来解决他们的挑战。 FieldEdge 和 QuickBooks 自动同步功能减少了 Kemco 在会计和开票上花费的时间。此功能使现场技术人员和办公室工作人员能够实时了解最新情况，确保每个人都在同一页面上。此外，现场完成工作订单和发票的能力显着缩短了发票周转时间。从桌面到云的过渡对于 Kemco 来说是一项艰巨的任务，但在 FieldEdge 团队的支持下，整个过程顺利高效。 FieldEdge 还提供了其他功能，例如用于更快收款的 FieldEdge Payments、用于简化日常操作的智能调度板以及改进的客户管理工具。

运营影响

The implementation of FieldEdge software brought about significant operational improvements for Kemco. The seamless sync between FieldEdge and QuickBooks reduced the time spent on accounting and invoicing, allowing the team to focus on other important aspects of the business. The ability to complete work orders and invoice in the field improved efficiency and reduced the turn-around time for invoicing. The transition from desktop to the cloud, which was initially a concern for Kemco, went smoothly with the support of the FieldEdge team. This not only streamlined their operations but also helped in reducing their outstanding accounts receivable. The additional features offered by FieldEdge, such as faster payment collection and improved customer management tools, further enhanced Kemco's operational efficiency.

数量效益

90% of Kemco’s invoices were paid before the 45 day mark after switching to FieldEdge software.
Significant reduction in time spent on accounting and invoicing due to FieldEdge and QuickBooks automatic sync.
Improved invoicing turn-around times due to the ability to complete work orders and invoice in the field.