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Tesco Colleague Training Tools
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 零售
适用功能
- 人力资源
用例
- 虚拟培训
服务
- 培训
挑战
乐购是全球第三大零售商,在欧洲和亚洲经营着 6000 多家门店,提供从食品杂货到服装和电子产品等各种商品。该公司每年制作 100 万张规划图和 125,000 次门店平面图变更。20 多年来,乐购一直依靠 Blue Yonder 解决方案来确保快速、准确地生成这些规划图。乐购有 100 多名同事使用 Blue Yonder 解决方案。然而,随着员工队伍的发展,该公司面临着维护软件知识和最佳实践的挑战。传统的在职学习和同行培训方法效率不够高,无法掌握导致更高质量计划的最佳实践。
关于客户
乐购是全球第三大零售商,2019 年销售额达 565 亿英镑。该公司在欧洲和亚洲经营着 6000 多家门店,提供从食品杂货到服装和电子产品等各种商品。乐购每年制作 100 万张规划图并更改 125,000 个门店平面图。乐购有 100 多名同事使用 Blue Yonder 解决方案。20 多年来,该公司一直依靠 Blue Yonder 解决方案来确保快速、准确地生成这些规划图。
解决方案
为了应对这一挑战,Tesco 与 Blue Yonder 教育服务公司合作,创建了专门的用户培训。他们开发了一个定制的培训计划,包括一个学习平台,以帮助减少新同事的培训时间。此外,还为新用户举办了为期两天的入职培训研讨会、一个按需解决问题的视频库和一个持续的自我评估计划。Blue Yonder 教育服务公司帮助创建了一个包含 80 个自助培训视频的库,这些视频可在共享门户和移动设备上观看,使用户能够快速学习特定任务。持续的自我评估计划可确保用户能够保持高水平的知识和技能。
运营影响
数量效益
相关案例.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
How Sirqul’s IoT Platform is Crafting Carrefour’s New In-Store Experiences
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.
Case Study
Digital Retail Security Solutions
Sennco wanted to help its retail customers increase sales and profits by developing an innovative alarm system as opposed to conventional connected alarms that are permanently tethered to display products. These traditional security systems were cumbersome and intrusive to the customer shopping experience. Additionally, they provided no useful data or analytics.
Case Study
Ensures Cold Milk in Your Supermarket
As of 2014, AK-Centralen has over 1,500 Danish supermarkets equipped, and utilizes 16 operators, and is open 24 hours a day, 365 days a year. AK-Centralen needed the ability to monitor the cooling alarms from around the country, 24 hours a day, 365 days a year. Each and every time the door to a milk cooler or a freezer does not close properly, an alarm goes off on a computer screen in a control building in southwestern Odense. This type of alarm will go off approximately 140,000 times per year, equating to roughly 400 alarms in a 24-hour period. Should an alarm go off, then there is only a limited amount of time to act before dairy products or frozen pizza must be disposed of, and this type of waste can quickly start to cost a supermarket a great deal of money.
Case Study
Supermarket Energy Savings
The client had previously deployed a one-meter-per-store monitoring program. Given the manner in which energy consumption changes with external temperature, hour of the day, day of week and month of year, a single meter solution lacked the ability to detect the difference between a true problem and a changing store environment. Most importantly, a single meter solution could never identify root cause of energy consumption changes. This approach never reduced the number of truck-rolls or man-hours required to find and resolve issues.