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The City of Edinburgh Council develops customer-centric digital services to ensure better outcomes for citizens and communities
技术
- 应用基础设施与中间件 - API 集成与管理
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 城市与自治市
适用功能
- 商业运营
用例
- 公共交通管理
- 智慧城市运营
服务
- 系统集成
挑战
爱丁堡市议会旨在将公民置于其流程的中心，并实现“渠道转变”，以帮助人们高效、一致地与市议会服务互动——无论是亲自、通过电话或电子邮件，还是通过新的数字服务在线互动。市议会希望创建一个中心辐射型架构，其中系统将通过单个中央集成总线进行交互。这将提供单一控制点，使市议会能够轻松地在架构中添加、删除或替换不同的系统，并以最少的努力将它们编排到复杂的流程中。
关于客户
爱丁堡市议会位于苏格兰首都。该市议会为 444,000 多名公民提供一系列公共服务，并在全球范围内推广该市。该市议会致力于建设一个更具合作性和繁荣的爱丁堡，让每个人和社区都能从中受益。市议会的转型始于一个简单的目标：将公民置于其流程的中心，并实现“渠道转变”，以帮助人们高效、一致地与市议会服务互动——无论是亲自、通过电话或电子邮件，还是通过新的数字服务在线。
解决方案
市政厅的数字化愿景以 IBM 和 CSI 的先进集成平台为基础，将人员和系统整合到无缝业务流程中。市政厅使用集成总线作为“通用翻译器”，在众多业务关键系统之间交换消息和交易，包括其网站、客户关系管理、在线支付、市政税管理、环境资产管理、身份管理、主数据管理和分析系统。市政厅已启动 30 多个由集成总线协调的数字流程。一些最受欢迎的服务允许市民报告路面坑洼、未收集的垃圾和有故障的路灯，或申请新的回收箱，并查看市政税、租金和福利报表。
运营影响
数量效益
相关案例.
Case Study
Turning A Stadium Into A Smart Building
Honeywell created what it called the “intelligent system” for the National Stadium in Beijing, China, turning the venue for the opening and closing events at the 2008 Summer Olympics into a “smart building.” Designed by highly controversial artist Ai Weiwei, the “Bird’s Nest” remains one of the most impressive feats of stadium architecture in the world. The 250,000 square meter structure housed more than 100,000 athletes and spectators at a time. To accommodate such capacity, China turned to Honeywell’s EBI Integrated Building Management System to create an integrated “intelligent system” for improved building security, safety and energy efficiency.
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Case Study
Smart Street Light Network (Copenhagen)
Key stakeholders are taking a comprehensive approach to rethinking smart city innovation. City leaders have collaborated through partnerships involving government, research institutions and solution providers. The Copenhagen Solutions Lab is one of the leading organizations at the forefront of this movement. By bringing together manufacturers with municipal buyers, the Copenhagen Solutions Lab has catalyzed the development and deployment of next-generation smart city innovations. Copenhagen is leveraging this unique approach to accelerate the implementation of smart city solutions. One of the primary focus areas is LED street lighting.
Case Study
Buoy Status Monitoring with LoRa
The Netherlands are well-known for their inland waterways, canals, sluices and of course port activities. The Dutch Ministry of Infrastructure indicates that there are thousands of buoys and fixed items in and near water environments that would profit from IoT monitoring. One of the problems with buoys for example, is that they get hit by ships and the anchor cable breaks. Without connectivity, it takes quite some time to find out that something has happened with that buoy. Not to mention the costs of renting a boat to go to the buoy to fix it. Another important issue, is that there is no real-time monitoring of the buoys at this moment. Only by physically visiting the object on the water, one gains insight in its status.
Case Study
China Mobile Smart Parking
Smart Parking, powered by NB-IoT technology, is making it easier for drivers to find free parking spots. Cities can better manage their parking assets and maximize the revenue available to them as a result. Drivers searching for parking create congestion and pollution by circling and hunting for available parking. Smart Parking services are able to significantly ease these problems by guiding a driver directly to a parking space.
Case Study
Barcelona Case Study
Barcelona’s heavy traffic and its associated high levels of pollution were the primary factors that motivated some companies and universities to work on strategies for improving traffic in the city centre. Bitcarrier is one of the technologies involved in the In4Mo Project, whose main objective is to develop the applications that form the core of smart mobility, one of the fundamental pillars of the smart city concept.
