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Zapier > 实例探究 > Perk 咖啡店如何通过 Zapier Automation 适应 COVID-19 限制
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Transforming Business Model with IoT: A Case Study of The Perk Coffee Shop

适用行业
  • 零售
  • 电信
适用功能
  • 采购
  • 销售与市场营销
用例
  • 租赁金融自动化
  • 零售店自动化
服务
  • 系统集成
挑战
由于 COVID-19 的限制,位于科罗拉多州温特帕克的 The Perk 咖啡店不得不迅速将其业务模式转变为仅自取订单。
关于客户
The Perk 是一家当地咖啡店,提供咖啡饮料、原豆和精酿啤酒。他们的目标是成为每个人的聚会场所。
解决方案
The Perk 使用 Zapier 实现在线订购流程和咖啡豆订阅的自动化,使他们能够继续为客户提供服务并适应不断变化的法规。
运营影响
  • The use of automation allowed The Perk to quickly adapt to the changing business environment and continue serving its customers. The online ordering system not only allowed them to adhere to the new regulations but also ensured the safety of their employees. The system was simple yet effective, allowing customers to place orders online and the baristas to see and prepare the orders. The Perk was also able to expand its business model by offering coffee bean subscriptions, thereby continuing to provide their customers with great coffee at home. The use of automation also allowed The Perk to be more flexible and evolve quickly during times of uncertainty and transition.

数量效益
  • The Perk was able to quickly set up an online ordering system in response to the state's restrictions.

  • The Perk was able to continue serving its customers despite the restrictions.

  • The Perk was able to expand its business model to include coffee bean subscriptions.

相关案例.

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