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Tribal-Owned Casino Hotel Leverages Agilysys for Enhanced Property Management and Point-of-Sale Systems
技术
- 功能应用 - 库存管理系统
- 机器人 - 轮式机器人
适用行业
- 建筑物
- 金融与保险
适用功能
- 设施管理
- 采购
用例
- 库存管理
- 智能停车
服务
- 系统集成
挑战
米尔赌场酒店和房车公园 (Mill Casino Hotel & RV Park) 是俄勒冈州南部海岸的一个部落所有财产，需要最先进的财产管理系统和销售点技术。该酒店设有 24 小时赌场、五家餐厅和一个拥有 102 个停车位的海滨房车公园，可满足商务和休闲旅客的需求。酒店拥有 203 间客房和套房、提供全方位服务的商务中心、超过 14,000 平方英尺的会议和活动空间以及维加斯风格的赌场。尽管是 Agilysys Stratton Warren 系统进行库存和采购管理的长期用户，但执行团队仍在寻求一种可以提高整个酒店运营效率并增强宾客服务的解决方案。
关于客户
米尔赌场酒店及房车公园 (The Mill Casino Hotel & RV Park) 是位于俄勒冈州南部海岸的部落所有财产。它设有 24 小时赌场、五家餐厅和一个拥有 102 个停车位的海滨房车公园。该酒店是客人探索库斯湾地区（包括俄勒冈沙丘和 Shores Acres 州立公园）的理想目的地。酒店设有 203 间客房和套房、提供全方位服务的商务中心、超过 14,000 平方英尺的会议和活动空间以及维加斯风格的赌场，可满足商务和休闲旅客的需求。该地产由科奎尔印第安部落拥有和经营。
解决方案
Mill Casino Hotel & RV Park 扩大了与 Agilysys 的合作伙伴关系，纳入了 InfoGenesis® POS 和 Visual One® PMS 解决方案。 InfoGenesis® POS 是一个综合性的销售点系统，它将易于使用的终端和平板电脑触摸屏应用程序与行业领先的离线功能相结合。它提供强大的报告和分析功能、企业级菜单和项目配置功能以及多语言支持，从而提高服务灵活性并提高运营效率。 InfoGenesis Flex 在方便的平板设备上提供完整的销售点功能，为各种餐饮服务运营提供以客人为中心、功能丰富的移动体验。 Visual One® PMS 是一款完全集成的物业管理系统，提供广泛的特性和功能，包括前台操作、宾客历史记录、客房服务、预订管理等。其用户友好的屏幕、快速功能图标和拖放功能使其成为满足酒店多样化需求的理想解决方案。
运营影响
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