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Dynatrace > 实例探究 > TSB 银行利用 Dynatrace 加速创新,努力成为全数字银行
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TSB Bank's Digital Transformation: Accelerating Innovation with Dynatrace

技术
  • 平台即服务 (PaaS) - 应用开发平台
  • 传感器 - 温度传感器
适用行业
  • 金融与保险
  • 零售
适用功能
  • 维护
  • 产品研发
用例
  • 实时定位系统 (RTLS)
  • 时间敏感网络
服务
  • 云规划/设计/实施服务
挑战
TSB Bank 需要加速数字创新以满足客户偏好,但向动态多云架构的过渡带来了整个 IT 环境的复杂性。
关于客户
TSB 银行是英国第七大零售银行,隶属于西班牙萨瓦德尔银行集团。它为超过 500 万客户提供服务,并在 AWS、IBM Cloud 和 BT Cloud 上构建了现代银行平台。
解决方案
TSB 实施了 Dynatrace,这是一种一体化解决方案,可为其多云环境提供全栈可观测性。 Dynatrace 的人工智能驱动方法可实现自动发现和检测,使 TSB 能够实时洞察客户体验。 Dynatrace 提供的 AI 帮助帮助 TSB 优化客户旅程并消除警报噪音。借助 Dynatrace,TSB 拥有单一事实来源,从而改善了团队之间的协作。
运营影响
  • With Dynatrace, TSB has been able to make sense of the complexity of its multicloud environment. The AI-assistance provided by Dynatrace helps to cut through alert noise and enables the bank’s teams to focus on work that has the biggest impact on customers and the business, particularly continued innovation. The delivery of new digital services has increased, and better collaboration between teams has been achieved. With Dynatrace, TSB has a single source of truth, eliminating the need for time-consuming discussions about prioritization or the best way to get something done. This has allowed them to focus on accelerating transformation and driving better outcomes for the bank and its customers.

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