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Unleashing Unlimited Agility with APIs and Integration: A Case Study on Clal Insurance
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 建筑物
- 金融与保险
适用功能
- 产品研发
- 质量保证
用例
- 库存管理
- 基于使用的保险
服务
- 系统集成
- 培训
挑战
Clal Insurance 是以色列领先的保险和养老金公司，面临着诸多挑战。由于旨在扰乱市场的新保险科技初创公司的涌入，以色列的保险业竞争变得异常激烈。这使得拥有 34 年行业经验的 Clal 需要快速做出反应才能超越这些初创公司，而旧系统中存在大量数据，因此这项任务变得非常困难。此外，克拉尔还应对全球金融危机、监管环境的剧烈变化以及低至零利率的挑战。该公司还面临着手动申请、不断增加的 SLA 合规风险以及不断上升的业务成本。为了保持竞争力并满足 SLA 要求，Clal 需要创新并适应这些不断变化的市场条件。
关于客户
Clal Insurance 是以色列领先的保险和养老金公司之一。该公司成立于1978年，拥有保险机构、养老基金、公积金、培训基金和授信公司。 Clal 拥有 4,600 名员工和 2,000 名保险代理人，被评为以色列领先的长期保险和储蓄集团之一。尽管以色列的保险业竞争激烈，特别是随着新的保险科技初创公司的涌入，Clal 仍通过不断创新和适应不断变化的市场条件，成功保持了自己的地位。
解决方案
Clal 克服这些挑战的方法是结合连接自己的系统的集成和 API 管理以与外部系统协作。该公司将其弹性很大程度上归功于 webMethods，这是自 2002 年以来记录的集成平台。Clal 开发了一个中央统一平台，用于将核心系统与外部合作伙伴连接起来，每月处理的流量达到数百万个文件。该平台显着降低了成本、上市时间和 SLA 合规风险。 2019 年，Clal 开始使用 webMethods 进行 API 管理，这使他们能够消除 25% 的现有 API 中的重复项，将内部外部开发时间从几个月缩短到几周，并节省资金。 Clal 还推出了一项名为 Simulators 的新计划，以自动化手动保险产品表格，缩短审批时间，消除手动处理时间，并提高代理商和客户满意度。
运营影响
数量效益
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